Laszlo Czillaho

- Responsible for the entire Food & Beverage Division (Restaurant, Bar, Banquet), for the Team (structure and motivation) and for the division budget - Person in charge for the purchasing and for the supplier contacts - Planning and directing the operations during the World Economic Forum (WEF 2020), including purchase orders, suppliers and delivery coordination.

-Assistant Restaurant Manager in the Fidelio High Thai Restaurant (15 Gault Millau Points) -Bar Manager in the Lobby Bar – Tee Lounge

- Created and implemented a new upselling scheme and banquet packages to increase banquet sales - In charge for site inspections and new key accounts - Respomsible for key events like Facebook Ads Camp or weddings and for the entire banquet department, including billing, coordinating and motivating the team, purchase orders. - Project management of the meetings area refurbishment - 2-weeks Cross Exposure in the Hilton Munich Park

Person in charge for the operations at the year end, to ensure that every operating department runs smoothly

Improved SALT Medallia Cleanliness of guest rooms +4,5% Improved TripAdvisor Cleanliness of guest rooms: +7,5% Outstanding cleanliness scores in the Quality Audit in 2016 & 2017 Positive decrease of Rooms Department Cost POR

Created new FO checklists, Trained the FO Team members AM/PM supervisor shifts, MOD on weekends Team Member of the Quarter 1 in 2015

Professional check-in and check-out, handling guest complaints Upselling Champion of the Quarter 2 in 2014

Concierge services, Valet Parking service, Porterage service

Internship included: Bellman, Concierge, Cashier and Reception