Laura Matos Vasconcellos

• Provide training on tools and methods for continuous improvement • Support departments in adhering to the guidelines of established Daily Management System (DMS) • Assist various teams with data collection or data extraction from the system to support continuous improvement activities • Facilitate root cause analyses to address identified losses and gaps in the department's KPI scorecards • Identify and implement gross saving return projects Achievements: - 28% MTBF improvement in one of the lines in UK

- Assuring quality by monitoring processes using statistical process control (SPC), and monitoring key performance indicators - Dealing with customer complaints, establishing communication channels, solving and documenting complaints, identifying root causes, and developing corrective and preventive actions (CAPA) - Monitoring projects, defining quality objectives, conducting risk assessments, developing control plans (with APQP), updating FMEA, gaining customer approval for new/modified parts (with PPAP)

- Technical analysis of defects examining results against defined criteria of VDA, ISO 9001, and IATF 16949 standards. - Troubleshooting issues utilising tools as 8D, A3, FMEA, root cause analysis (RCA), and lean manufacturing tools. - Documentation of causes of failure by updating FMEA, clarifying failure modes, and implementing continuous improvement (CIP) actions. - Conducting statistical studies (SPC) using Minitab to generate meaningful statistics for implementing corrective and preventive actions.