Léa Szczepaniak

Menu Setup & Preparation: In charge of setting up and preparing the menu for a simple, straightforward dining concept (covering starters, main courses, and desserts). Health and Safety Compliance: Strictly complying with health, safety, and hygiene standards. High-Volume Pace Management: Handled 30 to 50 covers single-handedly across two evening services under tight time pressure. Adaptability Resilience: Successfully executed a career transition and integrated into a new international and cultural envi

Complex Estate Management: End-to-end investigation and settlement of complex life insurance inheritance files. Stakeholder Advisory: Provided personalized guidance to beneficiaries, notary offices, and institutional partners. Regulatory & Tax Compliance: Conducted strict legal, fiscal, and contractual checks on beneficiary clauses

Financial Product Advisory: Advised retail clients on loans, savings, stock market products, and life insurance policies. Client Solutions: Analyzed individual financial needs to deliver customized wealth and banking solutions. High-Value Operations: Processed complex daily transactions and resolved escalated client inquiries efficiently.

B2B Portfolio Management: Managed and retained a dedicated portfolio of corporate clients. Technical Legal Advisory: Guided executives on employee schemes (PEE, PERCO/PERE-CO, profit sharing). Network Training: Designed and facilitated 12 training sessions and sales animation campaigns for banking branch staff.

Regulatory Project (Eckert Law): Contributed to internal development and operational deployment of compliance procedures for dormant accounts. Account Management: Provided phone advisory for policyholders and handled administrative contract management throughout policy lifecycles.