Lila Amara

Angestellt, Senior Product Manager - Corporate Development, ALD Automotive - Groupe Société Générale
Hamburg, Germany

Fähigkeiten und Kenntnisse

Digital Transformation
Product Owner
Product Manager
Off/ Online Project Management
E-Commerce-Management
Customer Experience
UX
SCRUM
CompTIA Project+
prince2
ITIL
SAP
Mystery eShopping
E-Marketing
Benchmarking
Digital Signage

Werdegang

Berufserfahrung von Lila Amara

  • Current 4 years and 8 months, since Oct 2021

    Senior Product Manager - Corporate Development

    ALD Automotive - Groupe Société Générale

    - Lead strategic digital product developments (Online & POS/ B2B & B2C) from the Discovery to the Execution. - Lead cross functional project teams, break down silos and mentor colleagues to ensure high quality of product deliverables, customer experience and product growth. Kenntnisse: Product Discovery and Execution · Go-to-Market Strategy · Coaching · Strategic Planning · Design Thinking · Cross-functional Team Leadership

  • 3 years and 7 months, Mar 2018 - Sep 2021

    Product Manager

    Barclays

    - Responsible for the digital KYC & eSign strategy and overall performance. - Coordinate KYC external Suppliers and key stakeholders to drive product discovery and optimization. Kenntnisse: Contract Negotiation · Product Discovery and Execution · BNPL and Lending customer Journey · Cross functional Team Leadership · Digital Identity · Digital Customer Onboarding · Vendor Management · Customer Experience

  • 3 years and 11 months, Apr 2014 - Feb 2018

    Manager Digital Transformation

    Barclays

    - Product Owner. Lead Transformation projects to improve operational efficiency and customer experience - Build new digital capabilities to facilitate customers onboarding and retention Kenntnisse: Agile Project Management · Consumer Lending · Customer Engagement · Customer Insight · Digital Customer Onboarding · Digital Strategy

  • 2 years and 4 months, May 2011 - Aug 2013

    E-Commerce & Customer Experience Manager

    PhotoBox Deutschland

    - Product Owner. Responsible for the development and growth of PhotoBox DACH e-Shop. - Lead the Customer Experience Team. Kenntnisse: ECommerce strategy · Agile Project Management · Customer Satisfaction · Negotiation · Leadership . Fulfilment . ePayment . User Journey

  • 7 months, Jun 2010 - Dec 2010

    Online Projektmanager

    meemoo GmbH

    - Lead Branding and Apps projects from the concept to the execution - Lead the UX/UI and Research team including external resources and sub-contractors Kenntnisse: Market Research · Branding · Digital Marketing · UI/ UX · Team Leadership

  • 1 year and 6 months, Jan 2009 - Jun 2010

    E-Commerce Consultant

    Elmar/P/Wach eCommerce Consulting

    - Create and manage the e-commerce roadmap according to client objectives. - Consultancy Kenntnisse: Online-Marketing · Project Management · ECommerce Consultancy · Digital Strategy

  • 1 year and 3 months, Oct 2007 - Dec 2008

    International Account Manager

    PNM Pütz Neue Medien

    - Definition and development of Online Marketing plans and strategies - Management of Affiliate marketing, SEM and SEO campaigns

  • 9 months, Jan 2007 - Sep 2007

    Junior online Projektmanager

    Dirk Krumpholz Neue Medien & E-Commerce

  • 3 months, Mar 2007 - May 2007

    Praktikantin in Digital Signage

    MEGW Medien eine Generation Weiter

Ausbildung von Lila Amara

  • 2 years and 1 month, Sep 2005 - Sep 2007

    Master in E-Commerce and Modern Languages

    Université de Franche-Comté,

    E-Commerce, E-Payment, E-Marketing, UX/ UI, Legal & Compliance, ...

  • 1 year and 1 month, Sep 2004 - Sep 2005

    Bachelor in International Business & Modern Languages

    Universität Siegen

Sprachen

  • German

  • English

  • French

  • Arabic

  • Portuguese

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