Loren Powers

Angestellt, Customer Care Agent, PostFinance AG
Biel/Bienne, Schweiz

Fähigkeiten und Kenntnisse

Non-Profit Management
Project Management
intercultural competence
Organisational Culture
Training and Development
International
Coordination
Communication
Englische Sprache

Werdegang

Berufserfahrung von Loren Powers

  • Bis heute 8 Jahre und 6 Monate, seit Nov. 2017

    Customer Care Agent

    PostFinance AG

    Advice and assistance to private and business clients, complaint management, CRM administration, sales

  • 1 Jahr und 7 Monate, Nov. 2015 - Mai 2017

    Internal Sales Management

    Cross-IT GmbH

    Project coordination, management of sales proposals, Orders and supply management, invoicing and commissions, ERP administration and optimization

  • 4 Jahre und 10 Monate, Jan. 2011 - Okt. 2015

    IT Coordinator

    Jugend mit einer Mission

    Leadership and oversight of enterprise network and infrastructures. Managing and coordinating technical supervisors in 4 departments. Insuring security, stability, functionality, and user access for 50 permanent users and approximately 30 temporary users. Developing economical and cost effective hardware and software solutions. Initiating Change Management sequences. Troubleshooting various PC and network issues in a mixed OS environment as well as in a multilingual and multicultural organisation.

  • 7 Jahre und 9 Monate, Apr. 2003 - Dez. 2010

    Office Manager

    King's Kids International

    Organisation and facilitation of international conferences and meetings. Mentoring and coaching of interns, staff and local leaders. Establishing and administering international personnel database as well as SharePoint servers. Web mastering and content management of organisational websites. Publishing of regular international newsletters and information to leaders and staff. Accounting for the Head Office as well as fundraising management of the respective international donors and constituents.

  • 3 Jahre und 5 Monate, Nov. 1999 - März 2003

    Administrative Assistant

    Jugend mit einer Mission

    Coordination of executive schedules and meetings. Coordination of English correspondence, minute-taking, and translation of curriculum and educational material. Planning and scheduling of international travel iteneraries. Organisation and facilitation of leadership seminars and King's Kids Europe leadership conferences. Accounting of the European Head Office of King's Kids. Desktop Publishing of various brochures and forms.

  • 2 Monate, Juni 1998 - Juli 1998

    Quality Control Inspector

    Dynax America Corporation

    Quality control of automotive components.

  • 5 Monate, Nov. 1997 - März 1998

    Production Staff

    Spagyros AG

    Commercial packaging and shipping of homeopathic products.

  • 3 Jahre und 5 Monate, Jan. 1994 - Mai 1997

    Business Manager

    The Logos Center Foundation

    Member of general management, accounting, coordination of residence permits, office management; teaching weekly classes on English as a second language to adults.

Ausbildung von Loren Powers

  • 3 Jahre und 5 Monate, Juli 2011 - Nov. 2014

    Business Administration

    Fachhochschule Nordwestschweiz / Edinburgh Business School

    Intercultural Leadership

  • 4 Jahre, Sep. 1985 - Aug. 1989

    History and Political Science

    Indiana Wesleyan University

Sprachen

  • Englisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Deutsch

    C1 (Fließend)

  • Französisch

    B1-B2 (Gute Kenntnisse)

  • Spanisch

    A1-A2 (Grundkenntnisse)

  • Slovak

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