Lorenzo Gorgoretti

•Coordination of new product launches, identification and realization of opportunities and best practices •Coordination of seasonal campaigns by developing proper setup and parts baskets, maximizing sales and profit •Coordination of sales to trade activities (Sales analysis, Pricing strategy, Local marketing tools, etc) •Develop the collision parts strategy (Assessment, Pricing, Standards, Implementation) •Handling the local parts & accessories business (Tires, Paints, Multimedia/Navigation Systems, etc

•Responsible for the sales, marketing, warranty and customer satisfaction activities of 22 dealers and 7 authorized repairers •Implementing and following up of Mazda standards in terms of service quality •Leading the implementation of a multi-brand B2B program (Parts Partner) in my area, working closely together with Accenture consulting

•Build daily Parts & Accessories revenue reports, analyzing variances versus forecast and budget •Managing new product launches, benchmarking and price realignment. •Support dealer network on the parts ordering system, Electronic Parts Catalogue and logistic issues

•Coordination of all types of customer complaints and supporting dealers to find the correct technical solutions of raised problems were my central responsibilities,