Lucia Rowe

Offering tailor-made consultancy services to both the cruise and hospitality segment. Hands-on and well experienced, we proud ourselves to identify the hidden revenue opportunities in any business. Main areas of competence: - Feasibility Analysis (Start-ups) - Unlocking of Revenue Potential - Quality Management (Mystery guest checks) - Product Management (Innovative concepts and product placement) - Ship & Hotel Operations - Planning, Concepts and Openings of New-buildings & Refurbishments

Setting up hotel operations for a start-up company in the ultra-luxury cruise segment.

Running the operations for Vantage’s European 4+ stars river cruise ships including personnel recruiting and training, contracting and negotiation with on-shore business partners, budgeting and controlling of individual ship reports, reporting to Vice President River Cruise Operations in Boston, managing of the Basel Office

Supervising and coordinating all departments on board of 5* European river cruise ship with the exception of Deck and Engine, implementing of all shipboard systems and services including schedules, inspections, training, and communication and budget management, reporting directly to the Director of Cruise Operations.

Organizational Behaviour ,Financial Management, Marketing Management, Applied Leadership, The Art of Business, Intellectual Property Management, Entrepreneurship, Strategic Management