Lucia Vidal-Calbet

-Advice and sell bank products and services to customers, identifying cross-sell opportunities. Participate in marketing campaigns working within a team. Consistently achieved sales goals by effectively promoting and proposing sales strategies. -Resolve issues and problems to the clients providing accurately and effective solutions, being commended for excellent service. -Provide administrative support to the branch manager.

▪ Loans administration: data entry, prepare documentation and reviewing of documents. Perform loans´ firms. ▪ Provide an excellent customer service. ▪ Filing/ archiving

▪ Provide support to a branch: attend to clients, handle the day-to-day banking transactions and promote services offered by the bank. ▪ Assistance to foreign customers in English.

Acquisition of new clients. Retention and development of customers by gaining their confidence and ensuring all their needs are met. *Here I had the chance to learn banking skills that motivated me to continue my development in this field.

Physics and Chemistry