MICHELA ALFANO

- Managed both Application Delivery and Cloud Foundation products until Feb 2024. Transitioned to an expanded Application Delivery scope following maternity leave - Defined and communicated clear product vision and roadmap - Led and facilitated collaborative workshops with teams and customers - Coordinated cross-product teams and stepped into Delivery Manager roles to ensure initiative success - Owned and optimized product budget through proactive customer engagement and cost analysis

- Fostered a data-driven culture through data democratization and data visualization workshops, improving decision-making confidence - Designed and maintained Looker model and dashboards that mirrored business operations, facilitating access to insights and reducing reporting time - Established a unified data source and standardized performance measures, increasing data accuracy and consistency across the organization - Acted as strategic data consultant for the Customer Acquisition & Demand department

- Partnered with SEO and Product teams, leveraging Google Analytics data to understand product visibility, user engagement, and ultimately boost search performance and conversion rate - Conducted in-depth market analysis to identify and prioritize new countries for platform launch, successfully expanding the market presence - Delivered ad-hoc reports and advanced analytics dashboards in Looker, turning data into actionable insights for continuous product enhancement

- Within Scrum framework, support the Product Owner in day-to-day activities to maximize product value - Manage short-term cross-departmental projects whose outcome is integrated into the backlog - Contribute to product vision by sharing fresh ideas about the products with stakeholders - Bridge effectively communication between Scrum team and stakeholders and ensure transparency -Translate stakeholder business needs into functional and technical requirements, specifications, user cases and workflow diagrams

Final project “Probability-Based Methodology for Buckling Investigation of Sandwich Composite Cylindrical Shells”

2 years course in structural analysis of aeronautical structures with final project ‘‘A Stochastic Approach for Buckling Analysis of Cylindrical Shells’’