Mahdi Hajati

Coordinating technical activities across construction and renovation projects, supporting project planning, execution, and daily site operations. Collaborating with contractors and technical teams to monitor progress, resolve operational issues, and ensure effective communication between project stakeholders. Supporting project documentation, task prioritization, and timely implementation of technical requirements.

Managed 350+ service cases across 300+ CT system infrastructure in clinical environments. Reduced mean time to repair (MTTR) by 30% against Siemens benchmarks through structured root-cause analysis and corrective action planning. Cut repeat failures by ~90% using data-driven diagnostic methods. Developed deep understanding of clinical workflows, hospital procurement cycles, and end-user pain points across high-value diagnostic imaging systems. Earned Certificate of Appreciation for outstanding field perform

Delivered application support and clinical training across 15+ device categories in ICU, OR, and emergency departments. Identified recurring failure patterns across a multi-vendor device ecosystem — informing systemic improvements to equipment reliability. Resolved live intraoperative equipment failures in real time . Built firsthand understanding of how technology adoption succeeds or fails at the clinical user level.

Coordinated and supported R&D activities for medical device battery and power systems, including patient monitors, infusion pumps, and ventilators. Worked closely with the Managing Director to implement technical decisions, coordinate development tasks, monitor progress, and provide technical feedback. Supported prototype development, testing, troubleshooting, and validation activities.