Mahmoud Ahmed
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Mahmoud Ahmed
- Current 4 years and 7 months, since Nov 2021TOG - The Office Group
Senior Information Technology Support Engineer
The IT Support Engineer implements and monitors optimized IT operations to ensure, - Provide and manage the delivery of IT services, technology solutions and business analytics to all levels of customers and employees. - Work closely with decision makers in other departments to deliver Identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization , Develop, implement and support.
- 2 years and 10 months, Nov 2018 - Aug 2021
IT-Support-Spezialist - Netzwerkberater
Freelance
• ATOS - Projekt für IGLO (Bremerhaven) - Win 10 one drive migration • NSC Global - Projekt für Randstad Büros (NRW) - Cisco MERAKI-Migration mit der British Telecom • Zensar - Unterstützung für Arvato-Data-Center (Gütersloh) • ATOS & NSC Global - Unterstützung für Weidmüller GmbH (Detmold)
- 3 years and 5 months, Jan 2014 - May 2017The Coca-Cola Company
Operations & Marketing Business Development executive (South Upper Egypt)
****Best Market share growth achievement 2015 [south upper egypt 46% -63%]*** • Market Share data analysis and developing action plans for Market share growth & sustainability . • Ensured implementation of Business Plans, Projects and Promotions. • Worked with Bottler Middle Management to translated BAP objectives into action. • insure promotion programs implementation for the business development projects . • Identifying and initialise potential markets and outlets with potential high sales volume
- 3 years and 1 month, Dec 2010 - Dec 2013The Coca-Cola Company
IT Executive Support Specialist (Cisco Network Specialist)
IT Executive Support für BU Präsident und Leitungsstab Einrichtung, Konfiguration, Analyse und Fehlerbehebung aller IT-Geräte Einrichten von IP-Telefonen und Videokonferenzsystemen (Siemens, Cisco) Systembetreuung (MS & Linux Server, Active Directory, Exchange) IT- Fernwartung von Kunden aus Algerien und Tunesien
- 8 months, Mar 2010 - Oct 2010
Returns Authorization Specialist (RMA)
Compume
• Responsible for warranty returns with vendor .• Hardware and Software Repairs • customer service
- 2 years and 7 months, Apr 2008 - Oct 2010
Technical & Sales support Engineer
AMD Advanced Micro Devices
• Technical support for high-end desktop configuration • Marketing Campaign for new AMD products. • Technical training for Retail sales team.
• Project for the development of new technologies in e-learning • Analysis of PP presentations regarding e-logistics • Development of a digital book
- 1 year and 5 months, May 2006 - Sep 2007
IT- Network Technical Support
interTouch
• Troubleshooting system and network problems • Diagnosis and correction of hardware and software errors • Technical Support • Network infrastructure Innovation
Ausbildung von Mahmoud Ahmed
- Current 8 years and 2 months, since Apr 2018
Computer Science
Universität Paderborn, Germany
- 4 years and 5 months, Sep 2005 - Jan 2010
Computer Science
Higher Tech. Institute 10th Ramadan City
Final Grade: 2.5 Graduation Project: Trading Website - Grade 1.0
- 1 year and 11 months, Sep 2001 - Jul 2003
American High School Diploma
Memphis Language School – International
Sprachen
Arabic
C2 (Verhandlungssicher / Muttersprachlich)
English
C2 (Verhandlungssicher / Muttersprachlich)
German
B1-B2 (Gute Kenntnisse)
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