Maíra Ocarino
Angestellt, Sales & Marketing Analyst, SKEMA Business School
Belo Horizonte, Brasilien
Über mich
Sales analyst, with a bachelor's degree in International Economics Relations from UFMG. I have experience in sales, customer service, and marketing. Specifically, I developed skills in B2C sales (SPIN selling method), problem-solving, sales pipeline management, and CRM system. In addition, I participate in several fairs and events (both international and national), with strong public-speaking skills. I’m very interested in sales, customer experience, and corporate relations, always aligning the delivery with the business model and the client’s needs. Having worked with international teams developed my adaptability skills, alongside my fluency in English. I’m passionate about multiculturality, and all it can provide, my goal is to become a cross-cultural team leader. Excellent communication skills, I’m extremely determined, results-driven, very creative, and dynamic. I’m a team player with an insatiable thirst to learn, that believes that people are the center of every organization.
Werdegang
Berufserfahrung von Maíra Ocarino
Bis heute 1 Jahr und 4 Monate, seit Jan. 2023
Sales & Marketing Analyst
SKEMA Business School
Strategy planning, sales pipeline management in the CRM system, and analytics reports with sales KPIs; Prospect and communication with leads (whatsapp, telephone, e-mail), proposal presentation, and follow-up, using consulting selling and SPIN selling; Development of retention actions, focusing on the customer experience; Management of corporate relations (fairs and visits) at the national level; Work with peers in the other campuses: China, France, and the USA (meetings, projects, monitoring of results).
2 Jahre, Jan. 2021 - Dez. 2022
Sales & Marketing Assistant
SKEMA Business School
Creation of the sales pipeline on the CRM system, and sales analytics reports; Development of the strategy of the inbound marketing campaign; Prospect and communication with leads, proposal presentation, and follow-up (consulting selling and SPIN selling methodology); Development of corporate relations with high schools (fairs and visits) at the regional level; Work with peers in the other campuses (CH, FR, USA): meetings, projects, etc; Results: Sales goal surpassed by 50% and 100 proposal presentations.
1 Jahr, Jan. 2020 - Dez. 2020
Sales & Marketing Intern
SKEMA Business School
Sales of bachelor and short-term programs and support the development of marketing campaigns; Customer service; Support on the content update on the website designing an SEO strategy; Support for the launch of new programs; Support in the organization of corporate, academic, and institutional events.
1 Jahr, Jan. 2019 - Dez. 2019
International Project Intern
Fundação Dom Cabral
Support for international partner (SKEMA) with: International student and professor service with a focus on customer satisfaction; Development of actions to improve customer experience; Support corporate and academic events and sales of the bachelor program.
1 Jahr, Jan. 2015 - Dez. 2015
International Affairs Office Intern
Centro Federal de Educação Tecnológica de Minas Gerais (CEFET-MG)
Leader of the Welcoming Committee; Local and international student service; Organization of intercultural events with international students and professors; Development of "at-home internationalization" actions.
Ausbildung von Maíra Ocarino
5 Jahre und 1 Monat, März 2016 - März 2021
International Economics Relations
Universidade Federal de Minas Gerais
3 Jahre, Feb. 2012 - Jan. 2015
Hospitality
Centro Federal de Educação Tecnológica de Minas Gerais
Sprachen
Englisch
Fließend
Portugiesisch
Muttersprache
Spanisch
Gut
Französisch
Grundlagen