Makwana Kashyap
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Makwana Kashyap
- Current 3 years and 11 months, since Jul 2022
Senior Transition and Transformation manager for Daimler Trucks
Atos
- Current 12 years and 11 months, since Jul 2013
Demand Manager for Nokia Solutions and Networks
Atos
- Current 16 years, since Jun 2010
Senior Project Manager/ Contract Manager
Atos
ADM and Reversibility Project Management for SFR France Luna P Project Management and Contract Management activities for Eplus
- 11 months, Jun 2009 - Apr 2010
Project Manager - Solutions
Sixth Sense media
Led the POC for an Indian Telecom Service Provider to demonstrate Usage and Retention team the solution capabilities of near Real time Viral marketing (Event triggered) and its upside impact on the Revenue and ARPUs, Target: Prepaid Customers - average ARPU. • Project Management including Requirement Analysis and mapping Loyalty Managemen product ,Planning and Estimation •Led Design, Testing, JAD, Build and Deployment •Led product walkthrough and sharing the POC results as per business expectation
- 2 years and 1 month, Jun 2007 - Jun 2009
Senior Business Analyst/ Project Manager
Aricent/ Verizon Business
Actively Led the Role for my Customer - Verizon Business for their IT Infrastructure and common services platform Business unit. Streamlined eBonding implementation processes, RCA of eBonding usage slippages and enhancing the eBonding platform and customer facing enterprise portal towards Self Services. Participated as a consultant to streamline the SOA Governance model for various IT Business Units.
- 1 year and 5 months, Jan 2006 - May 2007
Business Anlayst/ Solution Manager
Patni
Led the Business Analysis of Wireless Ordering Portal for FRONTIER COMMUNICATIONS USA Business Analysis and Outsourcing of Business Processes including Customer email management for high value mobile customer and Siebel CRM BCR Justification and development for VIRGIN Mobiles USA
- 1 year and 4 months, Sep 2004 - Dec 2005
Senior Manager - Business Process Management
Tata Teleservices limited
TTSL had a strategic process initiative to transform business by stream lining critical customer facing processes. Led the Development and automation of the same by uUsing the ETOM / ITIL framework: Gap analysis for existing business processes for Provisioning, Order management, Billing and Customer Care. Led the Techno commercial comparisons of BPM tools to decide the corporate BPM solution
- 2 years and 3 months, Jun 2002 - Aug 2004
Business Analyst - OSS/ BSS
Reliance Infocomm
Business Analysis of Customer Care Processes and faciliated E2e implementation and supported further enhancements of CLARIFY CRM Modules Clear Callcenter, Campaign Management, and Clear Sales
- 1 year and 6 months, Dec 2000 - May 2002
Ecommerce Consultant
Ernst and Young
Led the Definition of eprocurement services for the targeted SME customers requiring streamlining of SCM activities/ processes to realiza their ROI. Project Management of IT audits, IS Audit Application benchmarking, Ediagnostics projects at client location Updation and contributed towards their Knowledge management initiative
Ausbildung von Makwana Kashyap
- 2 years and 6 months, Jan 1996 - Jun 1998
IIMM
Sprachen
German
B1-B2 (Gute Kenntnisse)
English
C1 (Fließend)
Spanish
B1-B2 (Gute Kenntnisse)
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