Makwana Kashyap
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Makwana Kashyap
- Bis heute 2 Jahre und 10 Monate, seit Juli 2022
Senior Transition and Transformation manager for Daimler Trucks
Atos
- Bis heute 11 Jahre und 10 Monate, seit Juli 2013
Demand Manager for Nokia Solutions and Networks
Atos
- Bis heute 14 Jahre und 11 Monate, seit Juni 2010
Senior Project Manager/ Contract Manager
Atos
ADM and Reversibility Project Management for SFR France Luna P Project Management and Contract Management activities for Eplus
- 11 Monate, Juni 2009 - Apr. 2010
Project Manager - Solutions
Sixth Sense media
Led the POC for an Indian Telecom Service Provider to demonstrate Usage and Retention team the solution capabilities of near Real time Viral marketing (Event triggered) and its upside impact on the Revenue and ARPUs, Target: Prepaid Customers - average ARPU. • Project Management including Requirement Analysis and mapping Loyalty Managemen product ,Planning and Estimation •Led Design, Testing, JAD, Build and Deployment •Led product walkthrough and sharing the POC results as per business expectation
- 2 Jahre und 1 Monat, Juni 2007 - Juni 2009
Senior Business Analyst/ Project Manager
Aricent/ Verizon Business
Actively Led the Role for my Customer - Verizon Business for their IT Infrastructure and common services platform Business unit. Streamlined eBonding implementation processes, RCA of eBonding usage slippages and enhancing the eBonding platform and customer facing enterprise portal towards Self Services. Participated as a consultant to streamline the SOA Governance model for various IT Business Units.
- 1 Jahr und 5 Monate, Jan. 2006 - Mai 2007
Business Anlayst/ Solution Manager
Patni
Led the Business Analysis of Wireless Ordering Portal for FRONTIER COMMUNICATIONS USA Business Analysis and Outsourcing of Business Processes including Customer email management for high value mobile customer and Siebel CRM BCR Justification and development for VIRGIN Mobiles USA
- 1 Jahr und 4 Monate, Sep. 2004 - Dez. 2005
Senior Manager - Business Process Management
Tata Teleservices limited
TTSL had a strategic process initiative to transform business by stream lining critical customer facing processes. Led the Development and automation of the same by uUsing the ETOM / ITIL framework: Gap analysis for existing business processes for Provisioning, Order management, Billing and Customer Care. Led the Techno commercial comparisons of BPM tools to decide the corporate BPM solution
- 2 Jahre und 3 Monate, Juni 2002 - Aug. 2004
Business Analyst - OSS/ BSS
Reliance Infocomm
Business Analysis of Customer Care Processes and faciliated E2e implementation and supported further enhancements of CLARIFY CRM Modules Clear Callcenter, Campaign Management, and Clear Sales
- 1 Jahr und 6 Monate, Dez. 2000 - Mai 2002
Ecommerce Consultant
Ernst and Young
Led the Definition of eprocurement services for the targeted SME customers requiring streamlining of SCM activities/ processes to realiza their ROI. Project Management of IT audits, IS Audit Application benchmarking, Ediagnostics projects at client location Updation and contributed towards their Knowledge management initiative
Ausbildung von Makwana Kashyap
- 2 Jahre und 6 Monate, Jan. 1996 - Juni 1998
IIMM
Sprachen
Deutsch
Gut
Englisch
Fließend
Spanisch
Gut
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