Malda El Chalak

Achievements • Leading a cross-functional project including 6 subprojects to success • Improved company performance in delivering on time with increased efficiency Responsibilities • Spreading continuous improvement culture • Analyzing the business processes and defining the required improvements • Data validating, hypothesis testing and setting KPIs

Achievements • Aligned and concrete strategic plans (OGSMs) across the company • Improved process of planning and plan review Responsibilities • Supporting the senior managers in drafting their strategic plans (OGSMs) • Checking the alignment of strategic plans through the organization • Developing and coordinating the process of planning and plan review

Achievements • Proper communication and news sharing within the organization • Proposed international meeting structure for efficient communication Responsibilities • Supporting the director of sales and marketing • Preparing presentations, organizing meetings, and communicating the international sales news • Attending meetings, minutes keeping and following up on actions

Achievements • Enhanced Business Unit annual plan • Structured regular reports, analysis, and audit checks Responsibilities • Developing operational policies, procedures and performance standards and operational tools • Preparing proposals and tender dossier for critical projects • Analyzing the business to develop Customer Relationship Management (CRM) software

Achievements • Improved the internal control • Developed databases and filing system Responsibilities • Analysing and reporting on business performance • Purchasing and Managing the inventory of office supplies • Supervising housekeeping, maintenance and security staff

Achievements • Facilitated management decisions regarding starting up the business • Proposed activities for future realization through the NGO Responsibilities • Assisting the CEO concerning analysis, reporting, planning, budgeting, and implementation of the Dummar Medical Center project • Carrying out research, analysis, and presentations on health-relevant • Managing business correspondence and the office documents

Achievements • Managed portfolio of 100 credit customers • Hundreds of credit application created and reviewed Responsibilities • Analyzing the business and financial status of credit applicants and providing recommendations on credits allowance and guarantees • Processing letters of credit (LCs), letters of guarantee (LGs) and promissory notes