Mandy Mai

External consultant embedded in the EU IT Business Services department of a global technology company: -Built KPI dashboards in SQL, Power BI, and Excel for an EU-wide platform spanning 12 offices (36 countries), turning WoW trend and root-cause analysis into optimization actions — Europe reached Top 3 globally (3M+ PVs in 11 months); Germany ranked #1 in per-user engagement. -Extract and consolidate distributor PSI data from multiple sources, automate daily data pipelines, and analyze data discrepancies t

-Developed engaging marketing content and optimized product listings using data-driven strategies, leveraging SEO-keywords, and social media to improve conversion rates and drive sales performance. -Analyzed cross-platform sales metrics (product rankings, CTR, ROAS) to forecast sales trends, assisting team to surpass sales goals by 45% within the first month on Bol.com the Netherlands marketplace. -Collaborated closely with the logistics department to manage inventory and handle customer returns, identify 1

-Launched an E-commerce boutique, strategized merchandising, secured vendors, and optimized operations, boosting efficiency and customer growth 25% in Year 1. -Analyzed data to define markets and high quality customers; deducted over 40% marketing spend by reallocating budgets to top channels via sales/ROAS tracking, boosting revenue and ROI. -Executed successful pop-up sales events, boosting sales by 68% within 2 days, acquiring new leads, and enhancing brand visibility. -Maintained supplier partnerships v

-Collaborated with local government stakeholders on project planning, budgeting, and scheduling, while working closely with the PM to oversee 35+projects , to track milestones, controlling costs, using waterfall and agile hybrid management model . -Identified and managed risk, collaborating with cross-functional teams and business units to resolve project-specific discrepancies in a timely manner. -Optimized supplier database, increasing data accuracy and selection visibility, improved screening and evalu

-Analyzed clients’ financial status and provided tailored wealth management plans, utilizing the Oracle CRM system to analyze potential existing clients and business opportunities; achieved monthly SIP sales target of AUD 120K. -Drove new customer acquisition by over 15% through targeted marketing campaigns and activities.

Work for JSM Co., Ltd Job description - Conducted SWOT market analysis with marketing team to identify “Bario” (a personal care product) opportunities in China marketplace - Arranged free trial activities to collect feedbacks for product development team -Prepared all the documents and catalogs before trade fair; interacted with customers to seek potential opportunities - Kept follow-up contacts with potential clients and reported to company founder - Accompanied Korean clients to visit factories in

Implement an omni-channel marketing plan Leverage marketing analytics, and create and utilize a social media strategy Data-driven customer-centric marketing to improve customer retention New techniques in digital market research, including regression analysis, conjoint analysis, and social media a

International Business, International Trade and Practice, Statistic, Business Plan Writing, Marketing, Business Management, E-commerce, Translation and Interpretation, Computer Science