Ing. Manoj Kumar Gangineni

1)Salesforce Configurations across all the Standard objects like Accounts Contacts Cases etc. 2)Managed Salesforce platform for 1300 end-users 3) Involved in User Management - Creating users Roles Profiles. 4)Designed and developed various Apex Classes and Apex Triggers for functional needs in the various applications. 5) Created various Record Types Support Processes Assignment Rules Public Groups Queues Custom Settings Sites Time-Based Workflows etc. 6) Worked on Einstein Chat bots and messaging channels