Marco Ziegler

Construction management / construction supervision of solar systems starting from 300 kWp. Coordination of construction sites on-site (nationwide in Germany), coordination with experts on-site. Support for existing clients, coordination of service visits in consultation with maintenance companies. Documentation of individual new projects in the specialized department. Preparation and sending of offers to clients with subsequent communication with maintenance service providers and clients."

Komplexe Objektbetreuung über 3 Gebäude, RLT SAN HZG + Elektro, Teamführung fachlich und disziplinarisch. Herstellung und Kontinuität der Kundenzufriedenheit.

Leading a global working team of 80 service engineers. Organization of all service related issues within warranty time, starting ex-factory, shipment, installation, commissioning, training, repairs and maintenance. Disciplined, organized, scheduled and reporting hub between sales, product management, and R&D Using SAP, CRM and Innosoft

Independant commissioning of complex high-voltage power supplying systems worldwide (up to 2,5kV; 4500 Amps). Briefing into the system engineering of user personnel. Customer support for economic and technical problem solution of polycrystalline silicon production. Co-ordination of assembly and commissioning as a service on-site manager.

Serviceengineer for global field service and commissioning for tyre production facilities. Technical customer trainings provided in Germany and worldwide in German and English. International telephone and mail support support. Worked independant alone on site or in a team.

Commissioning and service assignements in Europe mostly for robots production companies. Product development, software betatests, marketing support, product management, Producing of technical manuals written in German and English language.

Global commissioning and service duties of kilns. Software optimizing of Siemens S7, customer training in German and English, optimizing of production routines. Working for Villeroy + Boch, Seltmann Weiden, American Standard, Sanitana, Saint-Gobain (fine- and sanitary ceramics)

fachliche Mitarbeiterführung (13 Fieldservice Engineers), verantwortl. Sales-Consulting, tech. Keyaccount (Wal-Mart), Service Dispatching, Service contracts developing, Etablierung von Remote service zu 230 Kunden. Tempor. intern. 3rd-Level-Support, Six-Sigma-Projekt, intern. Serviceleiter Meetings. Soft- + Hardware Fieldtests. Produktneuentwicklung, internationale Messetaetigkeit. Best-practice, Budget-Kontrolle, Entwicklung v. Servicekonzepten +Serviceeffizienz, Weiterbildung Customer-Complaint-Management

Marktintegration neuer Produkte, 2nd-Levelsupport, Mitarbeiterführung bei 3rd-Party-Serviceunternehmen (Service-Kooperation, Service-Line) Reklamationsmanagement, Entwicklungs-Kooperation, internationales Serviceumfeld. Übernahme der technischen Verantwortung bei internationalen Messen und Austellungen, europaeische Serviceeinsaetze

Nationaler Servicetechniker fuer Fotoentwicklungsmaschinen(Service, Maintenance, Commissioning, Training). Ausbildung zum Produktspezialisten, Aus- und Weiterbildung fuer analoge und digitale Bildbearbeitung. Weiterbildung CMS

Taetig als Energieanlagenelektroniker, Weiterbildung zum Mess- und Regelmechaniker. Weiterbildung zum Programmierer fuer Siemens Teleperm, Siemens Step M, AEG A020, Kloeckner Moeller PS316, Uebernahme eigener Projekte, Softwareentwicklung, Mitarbeiterschulung, Herstellung technischer Dokumentation, Herstellung von CAD Zeichnungen über AutoCad

Wehrpflichtiger. Spezialistenausbildung fuer Notstrom-Aggregate

Berufsstart als Betriebselektriker

Ausbildung

Elektronik