Creagh Warren

• Leading multiple programmes and projects, utilising both agile and waterfall methodologies as appropriate, including infrastructure upgrades and refreshes, migration to Azure and software and application development and implementation - modernising the operating environment, significantly improving user experience and enhancing interactions with energy suppliers

• Supporting and driving business growth and operations in the following areas: - Technology & Digital strategy and vision - Team development and leadership - Business systems integration (particularly M&As) - Adding value for Private Equity • Working with charities such as The Matthew Tree Project, advising on technology • Participating in various think tanks, discussing how to get companies through COVID - by not abandoning strategy in favour of 'safe' tactical technology

• Establishment of a Transformation Advisory to facilitate pro-active, strategic based relationships, instituting design led, strategic advisory services • Successfully onboarded and built a team that could deliver new capabilities in the Data, Experience, Payments, DevOps and ITSM arenas • Established new business initiatives with and successfully led multiple global largescale (multi-million) programmes and digital transformations for major clients

Supporting and driving business growth in the following areas: - Technology, strategy and vision - Team development and leadership - Custom software and digital - Business systems, integration and reporting - Risk management, security and infrastructure - Adding value for Private Equity

- Business Engagement & Program Manager for AIA Infinity Program - transitioning IT systems from CommInsure (CBA) to AIA

Management and oversight of various IT & Infrastructure projects after multiple M&As, to consolidate platforms with a ‘cloud first’ approach and prepare for further M&As and significant growth plans

• IT Carve-Outs for several global organisations, establishing entire greenfield IT environments, fulfilling the roles of Enterprise Architect, Transition Lead, IT Service Manager and CIO Advisory

• Assessment of global business and technology environments • Development of Technology Strategies aligned with business objectives • Development of Cloud migration and BCP/DRP strategies • Management of major technology projects including Data Centre, infrastructure and Cloud transitions, migrations and implementations, mobile technologies and solutions, software, ERP and applications development and deployments • Identifying areas of business risk and growth

• Consulting to companies such as Oliver Marketing, KPMG, Starbucks and Bank of Ireland to develop Business, Digital and Technology Strategies and Plans, implement ITIL / ISO27k frameworks and ITSM systems and manage projects such as infrastructure and application migrations to cloud based solutions

• Eliminated over $300k in operating expenses through economisation of existing business processes, efficient vendor management and renegotiation of contracts • Introduced Business Intelligence resulting in an 85% reduction in spread sheets and time reduction of 50% for month end reporting and 90% for ad-hoc reporting • Initiation and launch of major projects including: ERP system upgrade, supply chain technology upgrades, mobile POS tablets, workflow automation and an integrated customer/supplier portal

• • Strategic management of a complex, 3x inter-city business and systems consolidation project as a result of M&As • Management of project budgets and multiple internal and external stakeholders and vendors • Development of Transitional and Operational Support and Test Models and Strategies • Management of multiple PMs, BAs and Technical Specialists • Renegotiation of contracts to facilitate consolidation under AXA

• Eliminated ~50% of operating expenses through vendor consolidation, contract renegotiations and introduction of cost control processes • Achieved expenditure reductions (~25%), increased business functionality and increased revenue (~10%) by introducing and launching several technology initiatives including Cloud services, Virtualisation and VoIP • Establishment of centralised management of IT staff and resources throughout UK, Europe, Asia and the Americas

• Establishment of new office and presence in Melbourne (HO in Sydney) • General and Operations management including staff management, sales/marketing, budgeting, etc. • Projects Director for all major customers nation-wide • Achieved the successful migration of the IT environment for the Australian HO building relocation of Manchester Unity with a smooth transition and no impact to the provision of services

• Direction and leadership in the development of a pioneering online access portal for large multi-national companies • Establishment of IT strategy and longer term vision to continue operations as one of Australia's fastest growing companies • Budget management, reducing expenditure and maximising value from appropriate technology investments

• Achieved the successful migration of the IT environment for the Australian HO building relocation with a smooth transition and no impact to the provision of services

• Effective management of Institutional Banking IT environment throughout Australia, London, New York, Tokyo, Hong Kong and Singapore, including establishment of centralised management of ~30 geographically diverse staff

Various international roles from network, infrastructure and enterprise architecture to IT management with companies ranging from technology solution providers through to international communications providers and financial services organisations such as Cisco, Deutsche Bank and One-Tel

• Management of multi-site NetWare networks for the International Business Unit (IBU) • Management of MS-Mail for IBU • Replacement of Co-ax cabling with Ethernet throughout Head Office • Introduction of LANDesk Network Management Software • Management of multi-site NEC NEAX PABX systems • Management of building facilities and security systems for Sydney based International Exchanges

• Working within the Intelligent Networks group to develop new telecommunications solutions such as VISAPhone • UNIX Administration and scripting • Oracle DBA • Ericsson and Siemens telephone exchange management

Strategy, Information Technology, Project Management, Service Management, Corporate Finance, Marketing

Information Technology, Business Management

Digital Electronics, Computing, Programming