Marcos Cherem

Project manager for ECBs enterprise wide implementation / migration of the IT service Management, Monitoring, Server Automation and Vulnerability Management Technologies: Data Centers; Wintel, Unix, Linux, Oracle Data bases, Middleware, HP ITSM Toolset, MS Project, MS office, NAS/SAN Storage EMC2, VMWare virtualization, PMP, ITIL v3.

Project manager for AIG’s Global Data center consolidation into Fort Worth, TX as main site and Livingston, NJ as disaster recovery site. I lead the migrations of 250 servers per weekend from countries all across the globe and domestic USA. Project manager for AIG’s Global Data center consolidation into Fort Worth, TX as main site and Livingston, NJ as disaster recovery site. I lead the migrations of 250 servers per weekend from countries all across the globe and domestic USA.

Hands on Project Manager for multiple networking and network security projects, I was in charge of the project from its conception, drafting the project charter, project management plan, risk plan and management, quality assurance, Monitor and control and closing of the project. Skills/ Technologies: Data Centers, Remedy, MS Project, MS office, NAS/SAN Storage EMC2, Cisco routers, switches, firewalls, Nexus, Symmetricom NTP servers, Structured cabling, LAN/WAN technologies, PMP, ITIL v3.

I was in charge of developing the service delivery for the enterprise business from scratch. Among my main duties were to generate relationships with service partners across the whole region Skills/ Technologies: Data Centers, Call centers, routers, switches, mobile applications, capacity planning, learning and e-learning systems, service delivery, logistics, leadership, Vendor management, budget management, ITIL v3 Service lifecycle.

Responsible for a 1000+ Unix Servers infrastructure, I was in charge of maintaining high availability, disaster recovery, capacity planning, resilience and generation of new projects for the Unixto grow the Business, with a team of 40+ direct reports Skills/ Technologies: Data Centers, Call centers, routers, switches, mobile applications, capacity planning, learning and e-learning systems, service delivery, logistics, leadership, Vendor management, budget management, ITIL v3 Service lifecycle.

Second of 2 positions I held in Nortel/Avaya, provided direct supervision for up to 20 Remote Tech Support Engineers responsible for providing post sales technical support to both field support personnel and customers Worldwide Second of 2 positions I held in Nortel/Avaya, provided direct supervision for up to 20 Remote Tech Support Engineers responsible for providing post sales technical support to both field support personnel and customers Worldwide

Responsible for the Data Center operations to ensure service continuity to all the customers, utilizing technical knowledge of networking, telecommunications systems, information technology and data security. Responsible for the Data Center operations to ensure service continuity to all the customers, utilizing technical knowledge of networking, telecommunications systems, information technology and data security.

Responsible for providing remote technical support to customers from Cisco systems located mainly in US and Canada by keeping customer satisfaction levels up. Requires highly technical expertise in different networking areas. Skills / Technologies: Cisco Routers, Switches, ASA/PIX Firewalls, Cisco VPN Concentrators, VPN Client, Oracle, MS visio, Customer Tech support, Call Center.

Project Manager for IT and eCommerce related projects, I was in charge of the Sales and Marketing focused programs Technologies: Data Centers; Wintel, Unix, AS400 servers, Oracle Data bases, Middleware, MS Project, MS office, MS Outlook, MS Visio, Lotus Notes server, web design, web applications, e-commerce, EDI Electronic Data interchange, ERP, eCommerce, Inventory management.

Networking, Project Management, Telecommunications and technology