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Gaurav Maurya

is fine and healthy. 🥦

Angestellt, ServiceNow Technical Project Manager, LTIMindtree
Frankfurt am Main, Germany

Fähigkeiten und Kenntnisse

ServiceNow
IT Service Management
Certified ServiceNow Admin
Configuration Management
Asset Management
Change Management
Release Management
Incident Management
IT-Incident Management
IT Services
ITIL Foundation V3
ITIL EXPERT
ITIL INTERMEDIATE
JavaScript
VB Script
SQL Query
MS Office Macros
Reporting
KPI
Agile
Scrum
Six Sigma
SIAM
IT-Consulting
ITSM Consultant
Consulting
CMS
CMDB
MS Office
HP Service Manager
Remedy
BMC ADDM
Oracle DB
SCCM
AD
Service Level Management
IT service continuity
Continual Service Improvement Process
SOP
Documentation
Customer satisfaction
English Language
Management
Scrum Master
Technology
Project Management
IT Project Management
Service Management
Information technology
Platform
Jira
Database
Team Management
Business Analytics
Computer Science
System Administration
Test Management
Cloud Computing
Change Request Management
Support
Coaching
Account management
Application
Windows
Infrastructure
Server
Executive Search
ITIL Service Manager
SERVICENOW
CSDM
Incident-Management
Problem-Management
IT Change Management
Knowledge management
MAJOR INCIDENT MANAGEMENT
Service Request Management
Service Catalog Management
IT Asset Management
ServiceNow ITSM Product Owner
Agile Methods
Agile DevOps

Werdegang

Berufserfahrung von Gaurav Maurya

  • Current 2 years and 1 month, since May 2024

    ServiceNow Technical Project Manager

    LTIMindtree

  • 1 year and 1 month, Apr 2023 - Apr 2024

    ServiceNow ITSM Product Owner

    Akzo Nobel
  • 7 years and 1 month, Mar 2016 - Mar 2023

    Sr. ITSM Consultant | ServiceNow Expert

    Tata Consultancy Services Ltd

    Global Account Management for APAC, EMEA, US region & representation of overall Service Management to C-Level.

  • 3 years and 3 months, Oct 2012 - Dec 2015

    IT Service Management Lead

    CSC India Pvt Ltd

    Functional Team Manager and Process Owner overseeing the daily operations of 15 IT professionals supporting multiple clients and performing Incident, Problem, Change, and Service Request Management.

  • 3 years and 6 months, May 2009 - Oct 2012

    IT Analyst

    HCL Technologies

    Worked as a Change Manager for Deutsche Bank UK.

Ausbildung von Gaurav Maurya

  • 2 months, Aug 2009 - Sep 2009

    Computer Science

    Integral University (Lucknow)

Sprachen

  • English

    C1 (Fließend)

  • German

    A1-A2 (Grundkenntnisse)

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