Marcus Mueller

IT-Applikationseigner; Projektleiter

 Deputy Head of IT / SAP / AMOS; team leading in IT Team of 8 people  Reporting to the Management  Project management in IT Projects with 500 Clients +  Contract negotiations with Supplier, Partner and Provider  Process streamlining  IT to Business implementation

 customer care of clients national and international; hard,- software support  troubleshooting and solving of Hard.- and software problems  installation hard.- software on Stations national and worldwide  setup of LAN und communication systems worldwide  installation and repair of Ticket / Telex printer; integration of new print systems  user instruction and training  migration of client operation systems national and international for around 7000 clients  documentation, projectworks

 planning, configuration and build-up of different to the customer harmonized networks based on Novell or NT / Win 2000 platform  installation, service complex networks, incl. client und peripheral devices  customer training, administrator training  network hotline and technical customer care  installation und planning of client connection via ISDN / Router software installation of DOS; Win16 und SQL database applications

 installation and support of hardware systems from PC, Terminal Stations up to printer, scanner etc., as also all other peripheral devices planning and build-up a logistic center

Information Technolody