Marian Gheorghe

Fully responsible for Telekom B2B Key Accounts and Telekom B2B ICT business. Design the new Telekom Romania ICT Strategy, including organizational and processes blueprint. Leader of Romanian ICT Services Market since 2017 until today. Setup the first ICT Global initiative for Deutsche Telekom Europe – Microsoft Services Acceleration Center (DCS) for 9 countries and India by leading various program streams like shaping the product portfolio, creating the marketing, sales and delivery.

Fully responsible for qualification, service delivery, service assurance, billing and claims for Telekom Romania Business Segment clients. Coordinate ICT and Telco Delivery team merge and consolidation through process redesign. Coordinate a team of 230+ persons.

Lead operations support activities to run integrate business of Global Business Services division across ten countries, in respect of IBM processes. Successfully meet operations targets for eight consecutive quarters. Coordinate a team of 80 persons. Selected Accomplishments: - Achieved CMMI L5 High Maturity Certification for IBM RoCEB Delivery Center. - Seamless integration of four new countries into RoCEB (Bulgaria, Croatia, Serbia and Slovenia)

Lead the Design and Delivery activities for CRM and Retail Domain in Vodafone. Coordinate a team of a 15 persons. Work with vendor to implement 15+ Mio EUR project. Selected Accomplishments: - Design and Implement the Retail Transformation Program for Vodafone Romania. Build the Retail technology core platform for Vodafone Group

Lead the group of Solution Architects and Business Analysts to manage the IT demand from business departments; act as consultant for business needs, assure business requirements capture and translation into technical requirements. Support Demand Managers and work with Enterprise Architects to manage the relationship with client departments. Coordinate a team of 20 persons. Negotiate with vendors projects for 20 Mio EUR CAPEX.

Responsible for deploying Solution Design CoE in CEE according to standards set by Global Solution Design CoE Leader. Owns execution of management system and develop Solution Design CoE in CEE. Coordinate a virtual team of 140+ architects.

Responsible for management of services business and execution of country business strategy and business plan, including signings, revenue, profit performance, management of the processes (like quality assurance, business controls and procedures) and customer satisfaction. Measured on revenue, profit, customer satisfaction and satisfactory audit.

Setup the Middleware Services Team in IBM Global Services – achieve the highest revenue and profits targets in Global Technology Services team – responsible of 40% revenue of Integrated Technology Services department target. Obtained People Manager flag, after successfully passing IBM Leadership development training and assessment. The evaluation indicated ‘strong management potential’

Setup the Middleware Services Team in IBM Global Services – achieve the highest revenue and profits targets in Global Technology Services team – responsible of 40% revenue of Integrated Technology Services team.

- Provide technical assistance in the sales process engaging phase; provide consultancy for complex IT systems - Provide technical leadership, work with customers to identify requirements, to design and develop cost effective solutions that meet functional and performance requirements - Coordinate contractors and partners in the implementation phase of the project - Build and develop Technical Solutions Architect’s team into ITS Romania

- Provide technical assistance in the sales process engaging phase, provide consultancy for complex IT systems - Provide technical leadership, work with customers to identify requirements, to design and develop cost effective solutions that meet functional and performance requirements - Coordinate contractors and partners in the implementation phase of the project

- Manage the 2nd level of support team for data services - Maintain liaisons and manage the support relations with vendors like HP, Ericsson, Axalto, SUN - Technical Leader for Mbanking, OTA, WAP and MMS services - Technical Leader for MyX and SDP services, wap over GPRS and CSD - Analyses and evaluated most appropriate method for BCP architectures for MobiFon data services

- Support all Data Services - Maintain liaisons and manage the support relations with vendors like HP, Ericsson, SUN, Nortel Networks - Support Network Management Systems - Build scalable, redundant systems with very high availability, capable to offer to our external customers services at very high standards - Configure, operate, maintain and upgrade hardware and software (operating system) for Internet Commercial Servers and Network Services Servers

- Maintaining the availability of the ISP Services (IP backbone, e-mail, web publishing, WAP, dial-up, DNS) 24/7 - Reporting the availability and performance of the ISP services - Monitoring the XNET network (routers, access-servers, wireless links, commercial servers) and ISP services - First line of technical support for XNET Dedicated Customers, second line of technical support for Customer Service

- Providing technical support to end-users for all Internet/Intranet protocols, services and applications. - Designing and teaching computer classes - Analyze and solve Y2K problem

University of Warwick - Warwick Business School

Thesis title: Security considerations for Romanian Bank Information System