Marian Zinn

I managed digital marketing campaigns for mobile-internet services targeted at iOS and Android smartphone and tablet users across five European markets (UK, Germany, Switzerland, Austria and Norway).

*Marketing and facilitation of digital media workshops (design, audio, video) *Marketing support for various film exhibitions (Cinema en tu Idioma 2011) *Assistance with general management of all Media Arts Center programming

Various activities of in-house Marketing / PR for an online multi-media marketing production house - Online Research & conceptualization of new projects to pitch to clients - Production assistance on set (Puma Viral Campaign & Documentary, Lufthansa Marketing Video) - Introduction to video camera & video editing on Final Cut Pro - Office Administration

Assistant to the Head of Marketing & PR - Various activities of television commercial production marketing and public relations - Introduction to film and TV commercial production (pre-production, shoot, post-production) - Production experience observing onsite during various commercial shoots - Technical training on camera, digital and lighting

Primary customer service agent for questions & problems with regards to IBM delivered IT services to the customer in Germany, Switzerland & Austria - Main contact point for customers: call & web ticket management - Problem diagnosis, root cause analysis, incident handling, problem resolution process, and necessary escalation steps - Incident documentation: Taking, registering, processing, administrating and analyzing incident record, resolving incident record - Agent of the Month June/July 2008

- Planning/executing all National Orientations & Selection Events - Organizing/execution of school presentations - organizing/executing AFS Tour - Assistance to Program Managers: Recruitment, communication with participants, host families, schools & volunteers - Inquiry & Database management - filling, data entry and quality control - Marketing support: direct marketing and promotion activities - Website Development & Administration

- Distribution of marketing material - Promotion events - Waiter / bar tender – theatre bar

MODULES: International Marketing, Marketing, Advertising, Principles of Public Relations, Film

Award: First Class Honours (achieved 21 out of 25 A grades) My degree involved modules in Marketing, Marketing Communications, Strategic Marketing, Marketing Planning and Control, Media Business Planning, Digital Media Management, Technological Innovation, Music Industry Management, and more.