Márk Péter Gyóni

- Responsible for production critical IT Business and technical services in Germany North, located in Saarbrücken - Leading a Team with 11 employees responsible for SCADA solutions worldwide based on DevOps principle - IT Finance Budget and forecast planning with reporting

- Overall responsibility for the design, operation, and maintenance of operation services and the teams responsible for this. - Develop and oversee operating proposals for operation services and other related assets and resources. - Develop, communicate, and implement the strategic direction of operation and related platform services. - Provide the highest level of advice and recommendations to maximize the outcomes of investments in and support for end users of operation services.

My tasks include steering a transition from a Microsoft Azure cloud platform that was set up for the DPDHL (Deutsche Post DHL Group) within T-Systems with platform responsibility - Steering the entire project life cycle from the initiation phase to the implementation phase in Waterfall and Agile Scrum - Identification and management of risks, problems, dependencies and assumptions - Requirement engineering - Product improvement, process design and improvement to meet business expectations - Team management

• Responsible for a couple of applications delivered to the customer German Post and DHL with the completely dedicated infrastructure • Being involved in operation services adding new technologies and new features to an existing End2End service for improvement • Steering a deployment, testing and operations through different Teams in different countries – Application Lifecycle Management • Creation of quality reports to give an overview of utilization and to identify recommendations in business forecasts.

• Responsible for IT service continuity for the customers German National Insurance and the Union Investment • Manage troubleshooting with greater business impact for the customer with different Teams in different countries • Steering online technical and troubleshooting meetings stakeholders and customers with continuous management information delivery • Create quality reports, such as KPI and SLA reports. • Continuous trend analysis for development and to avoid disruptions