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Márk Péter Gyóni

Angestellt, IT Service Manager Deutschland Nord, ZF Friedrichhafen AG, Standort Saarbrücken
Saarbrücken, Germany

Skills

IT-Management
Führung
IT-Projektmanagement
IT-Strategie
IT Service Management
Informationstechnologie
Management
Deutsch
Kundenbindung
Engineering
Englische Sprache
Informatik
IT Infrastructure Library
Support
Customer-Relationship-Management
Desktop
Changemanagement
Standardisierung
Unternehmensführung
Projektmanagement
Beratung
Service
Führungserfahrung
Demand Management
Budget
Steuerung
Incident Management
Prioritätsscheduling
Personalführung
Operations Manager
Implementierung
Auslandserfahrung
Wirtschaftsinformatik
Migration
Reisebereitschaft
Scrum
Automobilindustrie
IT-Infrastruktur
Erfahrung
IT-Consulting
Einzelhandel
Globalisierung

Timeline

Professional experience for Márk Péter Gyóni

  • Current 2 years and 6 months, since Dec 2022

    IT Service Manager Deutschland Nord

    ZF Friedrichhafen AG, Standort Saarbrücken

    - Responsible for production critical IT Business and technical services in Germany North, located in Saarbrücken - Leading a Team with 11 employees responsible for SCADA solutions worldwide based on DevOps principle - IT Finance Budget and forecast planning with reporting

  • 1 year and 6 months, Jul 2021 - Dec 2022

    Head of IT Operations Rest of EU

    ZF Friedrichhafen AG standort Eger (HU)

    - Overall responsibility for the design, operation, and maintenance of operation services and the teams responsible for this. - Develop and oversee operating proposals for operation services and other related assets and resources. - Develop, communicate, and implement the strategic direction of operation and related platform services. - Provide the highest level of advice and recommendations to maximize the outcomes of investments in and support for end users of operation services.

  • 1 year, Aug 2020 - Jul 2021

    Public Cloud platform (Azure) operations squad lead for DPDHL

    Deutsche Telekom IT Solutions HU

    My tasks include steering a transition from a Microsoft Azure cloud platform that was set up for the DPDHL (Deutsche Post DHL Group) within T-Systems with platform responsibility - Steering the entire project life cycle from the initiation phase to the implementation phase in Waterfall and Agile Scrum - Identification and management of risks, problems, dependencies and assumptions - Requirement engineering - Product improvement, process design and improvement to meet business expectations - Team management

  • 2 years and 1 month, Aug 2018 - Aug 2020

    Applications Manager for DPDHL

    Deutsche Telekom IT Solutions HU

    • Responsible for a couple of applications delivered to the customer German Post and DHL with the completely dedicated infrastructure • Being involved in operation services adding new technologies and new features to an existing End2End service for improvement • Steering a deployment, testing and operations through different Teams in different countries – Application Lifecycle Management • Creation of quality reports to give an overview of utilization and to identify recommendations in business forecasts.

  • 2 years and 5 months, Mar 2016 - Jul 2018

    Lead Incident Manager for AOK and Union Investment

    Deutsche Telekom IT Solutions HU

    • Responsible for IT service continuity for the customers German National Insurance and the Union Investment • Manage troubleshooting with greater business impact for the customer with different Teams in different countries • Steering online technical and troubleshooting meetings stakeholders and customers with continuous management information delivery • Create quality reports, such as KPI and SLA reports. • Continuous trend analysis for development and to avoid disruptions

Educational background for Márk Péter Gyóni

  • 4 years and 10 months, Sep 2004 - Jun 2009

    IT Engineer (Industrial IT)

    Kecskemet College - Faculty of Mechanical Engineering and Automation

Languages

  • German

    Fluent

  • Hungarian

    First language

  • English

    Fluent

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