Mark Chavez

Helping Televerde with its foray into the UK and the rest of Europe including the development and execution of the marketing strategy and go-to-market plans.

Marketing and sales enablement of products within the Televerde marketing and sales solutions and services portfolio.

Responsible for the commercial product management of AVG's cross-device, cross-platform products AVG Zen and AVG MyAccount which led to three successful product launches of AVG Zen on Windows, Android and Mac platforms. Championed the use of user research study results and customer service feedback into product roadmaps and negotiated improved customer experience designs into the engineering scope and releases of MVP (minimum viable product) product launches.

Started a project to establish an indoor super intensive recirculating aquaculture system for the production of organic quality, truly fresh shrimp product delivered to Prague and Central Europe. Led the business development, marketing, technical design, financial projections and search for funding. Launched a Kickstarter campaign "Shrimp Lovers in Prague" named "Staff Pick", "Project We Love" and sponsored by Kickstarter staff.

Started and led the business transformation program ("Designing for Growth") of our $900M process automation business in EMEA (Europe, Middle East, Africa). Established a PMO and led a cross-functional team from sales, customer service, procurement, project delivery and HR across EMEA to deliver transformation projects across EMEA. Designed and delivered new sales and operations models to enable more productive selling and delivery of projects and services

Established strategic alignment of IT investments and services with our business functions in EMEA (sales, marketing, services, project delivery, procurement, finance). Prioritized application and service requirements into actionable improvements for the business resulting in an application roadmap for our business functions across EMEA. Engaged our business leaders to start and complete a process re-engineering project to enable our SAP deployments in EMEA to drive cross-functional efficiencies

Led our Information Technology team to enable our $200M product business with 700+ employees become more productive. Defined customer needs and priorities into projects for our sales, marketing, integrated supply chain, customer service, and finance functions that resulting productivity for our Field Instrumentation business. Created a project roadmap within the first three months in the role.

Responsible for the implementation of Six Sigma DMAIC and Design for Six Sigma/Voice of the Customer (VOC) tools and methodologies across multiple Honeywell business units Designed and delivered a new project initiation process which the business adopted and resulted in prioritized business IT investment projects. Achieved 100% Six Sigma training and certification goals for the IT function and successfully trained and mentored more than 200 Green Belt candidates across several business functions.

Delivered EURO currency reporting and transacting capabilities for Honeywell's sales offices and manufacturing plants in Belgium, France, Netherlands, Italy and Spain. Supervised a ten member team to successfully implement EURO currency reporting and transacting capabilities. Exceeded expectations by completing the project in four months and fulfilled all regulatory requirements.

Delivered EURO currency reporting and transacting capabilities for Honeywell's sales offices and manufacturing plants in Belgium, France, Netherlands, Italy and Spain. Supervised a ten member team to successfully implement EURO currency reporting and transacting capabilities. Exceeded expectations by completing the project in four months and fulfilled all regulatory requirements.

Designed, developed and implemented standard business processes and Oracle ERP for Honeywell in Central and Eastern Europe. Planned and executed the implementation of Oracle financials, order management, inventory and purchasing applications for Honeywell in the Czech Republic. Established a new IT function for Honeywell in Central and Eastern Europe.

Supported all aspects of our customer's reservation systems including Four Season's Hotels and other upscale hotel chains in the US and Europe

http://www.thunderbird.edu/