Markus Dietrich

Angestellt, Account Director, Genesys
Zürich, Switzerland

Fähigkeiten und Kenntnisse

Leading solutions for Unified Communications & Bus
Multimedia Contact Centers
High performance Data Networks
Verkauf
Deutsch
Key Account Management
B2B
Informationstechnologie

Werdegang

Berufserfahrung von Markus Dietrich

  • Current 2 years and 4 months, since Feb 2024

    Account Director

    Genesys
  • 2 years and 6 months, Aug 2021 - Jan 2024

    Senior Account Executive

    Appian Software GmbH
  • 2 years and 3 months, May 2019 - Jul 2021

    Senior Account Executive

    Gartner Switzerland
  • 7 years and 8 months, Aug 2011 - Mar 2019

    Account Director Swisscom Alliance

    Verizon Deutschland GmbH
  • 1 year and 8 months, Dec 2009 - Jul 2011

    Leader Sales Switzerland

    Avaya

    Nortel ES has been acquired by Avaya (Dec.2009)

  • 2 years and 8 months, Apr 2007 - Nov 2009

    Leader Enterprise Sales Switzerland

    Nortel

    Sales and revenue responsibility for the Enterprise Business in Switzerland. Define and implement the Enterprise sales strategy. Relationsship management to key accounts and channel partners. Magagement of five Regional Sales Managers.

  • 2 years and 3 months, Jan 2005 - Mar 2007

    Regional Sales Manager

    Nortel

    Sales and revenue responsibility for one sales region in Switzerland. Definition and implementation of sales strategy. Positioning and selling of the Nortel solutions portfolio to enterprise customers. Relationship management to key accounts on different hierarchy levels and to the account managers from the channel partners. Acquisition of new customers. Definition and implementation of sales promotion activities.

  • 2 years and 9 months, Apr 2002 - Dec 2004

    International Channel Sales Manager

    Nortel

    Development and Implementation of Joint Business Plans with Strategic Business Partners in Switzerland, Germany, Belgium and Italy. Relationship Management to responsibles from Business Partners in Management, Sales, Product Management and Operations. Sales and project support for the strategic businesses. Sales quota responsibility.

  • 2 years and 8 months, Aug 1999 - Mar 2002

    Marketing Manager

    Nortel

    Development and Implementation of Joint Marketing Plans with Strategic Business Partners in Switzerland. Planning and Execution of Product Introductions. Planning and Realisation of Marketing Programs (Sales Incentive, Technical- & Sales-Trainings, End user Campaigns, Event Marketing). Coordination of all Public Relations Activities in cooperation with a PR agency.

  • 2 years and 10 months, Oct 1996 - Jul 1999

    Marketing Manager

    Reichle & De-Massari AG

    Development of the Marketing Concept and Implementation in the international market place in coordination with the R&M subsidiaries. Development of an efficient and powerful Team. Introduction of a Cabling System in the international market under an own label. Management of the departments: Exhibitions, Sales Administration, Sales Support, Advertising and PR.

  • 3 years and 6 months, Apr 1993 - Sep 1996

    International Sales Manager

    Reichle & De-Massari AG

    Leadership of the Sales Department with three employees in the Internal Sales Department and four Sales Employees (two based abroad). Assigned Region: Europe, Middle East and Africa (EMEA) Directly attended Countries: Germany, Italy, and Austria. Coordination of all Marketing Activities with the Coordination Management of the Partner in Italy.

  • 3 years and 7 months, Oct 1989 - Apr 1993

    Product Manager

    Reichle & De-Massari AG

    Maintenance of the Product Range ‘Connectivity Systems’, Creation of Sales Documents, Product Introduction, Training and Education of the Sales Crew, Customer Presentation, Planning and Implementation of the Communication Activities for the Product Range.

Ausbildung von Markus Dietrich

  • 2 years and 6 months, Apr 2001 - Sep 2003

    Executive Master of Business Administration

    State University of New York (Albany)

  • 1 year, Jan 2001 - Dec 2001

    General Management

    GSBA

  • 1 year and 10 months, Jan 1996 - Oct 1997

    Marketing

    LUMAKO

  • 1 year and 4 months, Jan 1991 - Apr 1992

    Marketing

    LUMAKO

  • 2 years and 7 months, Apr 1986 - Oct 1988

    Business Administration / General Management

    Oekreal

Sprachen

  • German

  • English

  • Italian

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