Marvin Seegatz

- Support on strategic Cloud recruitment for Emerging Cloud Field Team: Cloud competitive market initiatives, new ISVs for Oracle PaaS. - Drive recruitment campaigns within the assigned territory. - Working with Sales Consultants to assist ISV’s product development & license migration. - Engagement of non-transacting ISVs through ISV activation initiatives & Technology/Cloud adoption campaigns. -Keep up to date with all developments related to Oracle strategy for ISVs and also new product releases

To analyze the team's activity on different project’s and initiate actions to ensure the highest standards of customer service in accordance with values and Service Level Agreements (SLA), to help and encourage the team to meet call handling as well as ticket handling standards and to work towards targeted improvements in both quantitative and qualitative terms.

Act as a frontline interface with customers of Vodafone UK Customers. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard