Matheus Jones Zago

I conducted in-depth research on credit cooperatives in Brazil, with a strong emphasis on data analysis. My work involved analyzing data from numerous Brazilian cooperatives and conducting interviews with managers, authorities, and central bank experts to gain insights into governance-related issues. Through this extensive data analysis, my research findings enhanced the understanding of this financial sector.

As an IT and Data Analyst, I provided level 1 support to corporate customers. I was also responsible for managing customer incidents for Fujitsu, Lufthansa, Louis Dreyfus Company (LDC), Amazon, Duratex, Biosev, Starbucks, Sascar, Azul lines, Tribanco, and Abril Editora. In addition, I planned and controlled KPIs and SLAs dashboards, incorporating my skills and experience with databases and BI tools like PowerBI to provide valuable insights and improve decision-making processes

As a Financial Analyst at Support Logistics in Brazil, I was responsible for managing financial activities, including cash flow analysis, processing supplier payments, managing travel advances and expenses, balancing accounts, reconciling payments, and accounts payable. I was also responsible for utilizing financial tools and software to enhance efficiency of financial processes, and analyzing financial data.

Conducted risk analysis and management for corporate clients of American Express cards. Evaluated creditworthiness, set credit limits, and monitored financial stability. Developed and implemented risk mitigation strategies. Managed fraud detection and transaction security. Maintained comprehensive documentation and reporting.

Governance of Microcredit and Small Local Banks

Focus: Governance and Public Administration

Focus: Quantitative Data Analysis for Capital Markets and Banking