Matthias Anton

- Managing end-to-end return operations and processes - Business Development and Process implementation - Reduce reverse logistic costs through process improvements - Analyze return trends to identify improvement opportunities and reduce return rate - Monitoring and reducing refunds & replacements - Reducing return rates through data-driven improvements & process automation - Managing resellers and refurbishing partners in 6 countries e

- Operations & Inter Warehouse Transport - LMC (Last Mile Carrier) Management for Germany, Italy and the Netherlands - Tender management and offer negotiation - Reporting and improving related KPI’s (Delivery Performance, "Where Is My Order", "Lost In Transit" - Invoice and budget controlling