Matthias Goodwin

CODIPRO designs & manufactures swivel lifting rings & central lifting devices designed to handle heavy equipment in complete safety (<= 125 tons per ring). CODIPRO swivel lifting rings are patented, comply with the strictest safety standards & can be used in all directions and in all positions. LIFTEUROP manufactures and distributes high quality lifting equipment and accessories for all types of industry. The range includes slings, accessories & lifting systems that satisfy the strictest criteria.

 Managing e-scooter repair shop – personnel and organization.  Managing customer requests and feedback.  Creation of training content and training of distribution partners.  Definition and implementation of a customer request ticketing system  Definition and implementation of a repair tracking software.  Support of sales team in presentations and demonstrations.  Successful participation in ISO 9001 certification.

 Creation of technical reports within the framework of the homologation of vehicles and their components.  Witnessing correct execution of the tests of vehicles and their components.  Inspection of whole vehicles verifying regulations compliance.  Customer care concerning technical and procedural questions.

 Acquisition of new customers and handling relationships with existing ones.  Visiting customers to discuss and clarify technical and commercial issues.  Generation of offers, technically and commercially.  Point of contact for customers in commercial as well as technical issues.  Participation in marketing efforts, e.g. the creation of a company brochure.

 Deliver and evaluate trainings, like injection process or machine operation.  Develop new trainings, like maintenance and installation of injection molds.  Develop and deliver pre- and post-tests to measure learning success.  Develop and deliver evaluation tests for determining actual training needs.  Ensure compliance of all safety and health regulations during classes.

 Acquisition of new customers and/or projects.  Market analysis of the assigned products.  Application support for customers.  Represent Amphenol at trade shows.

 Manage PLC projects and follow-up orders.  Support during the selection process/application of hard- and software.  Technical presentations to customers or during machine tool exhibitions.  Market and trend research to assigned products and competitive analysis.

 Execution of PLC-programming and visualization configuration.  On-site support during commissioning of projects.  Customer Training including definition of the training content.  Testing and evaluation of new products for the development department.