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Melissa Ruth

Angestellt, Consultant, Bentley Systems
Spring, Vereinigte Staaten

Fähigkeiten und Kenntnisse

Customer Relationship Management
Customer Service
Customer Support
Customer Support Management
Team Building
Leadership
Leadership development
Software Documentation
Training
Change Management
Strategic Planning
Information technology
Technical Management
Technology consulting
Technology Management
Training and development
Project Planning
Business analysis
Business Analytics
Creative Planning
Problem Solving

Werdegang

Berufserfahrung von Melissa Ruth

  • Bis heute 12 Jahre, seit Juni 2013

    Consultant

    Bentley Systems

    • Assist customers with product implementations including the design and implementation of complex enterprise-wide engineering software projects such as Bentley’s Enterprise Bridge (eB), AssetWise, & Electronic Plan Review products. • Collaborating with existing customers in order to determine how best to incorporate new and existing business processes into their eB implementation. • Guide customers in the building of eB training programs in order to ensure adoption of eB for all new and existing users

  • 3 Jahre und 9 Monate, Okt. 2009 - Juni 2013

    Data Warehouse Analyst

    Lockheed Martin Services Inc

    • Implement change management techniques, technical skills, and management skills in order to incorporate configuration management technology which provided cost savings to all contractors of a Department of Energy site with 11,000 active employees • Developed extensive training program and materials for 1600+ users of eB as a new deployment, directing new business processes and new functionality as user needs were realized.

Ausbildung von Melissa Ruth

  • 3 Jahre und 2 Monate, Feb. 2009 - März 2012

    Master of Business Administration

    Western Governors University

    Information Technology Management

  • 2 Jahre und 5 Monate, Feb. 2006 - Juni 2008

    Bachelor of Science

    DeVry Institute of Technology

    Technical Management

Sprachen

  • Englisch

    Muttersprache

  • Französisch

    Grundlagen

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