Mertcan Ceylan

• Support E-KAM by working closely with the other teams to define e-commerce strategy • Execute and maintain joint business plan for responsible accounts • Create and maintain website content, ensure all content is up to date • Responsible for A+ content and rich contents updated in accordance with company guidelines • Assist in day to day management of SEO strategy, ePOS implementation & monitoring • Deliver E-Commerce Monthly Report which shows business performance by customer with main KPIs

• Supported daily operations of the department including preparing and analyzing excel reports, communicating with other departments about requested data and supports • Ensured tracking of time sheet documents and processed them regularly into the eBA Workflow Management System

• Comprehended fundamental information about financial sector and banking system • Observed bank branch system and different departments of a financial institution

• Prepared a project about “Container Field Management Optimization” using the techniques that have learned from IE courses from university • Built a mathematical model for container field • Tried to optimize the container field with heuristic methods using Java Programming

• Communicated with customers about their requests via e-mail and informed managers about customer needs • Entered to the TAID system and collected data about last years' sales. • Prepared a project about “Applying Agile Project Management at Mercedes-Benz Türk” using the techniques that have learned from certification courses from university

• Supported daily operations including preparing excel reports and making announcements • Effectively handled student’s questions and guided them about on-campus job opportunities • Informed prospective students and parents about the university programs

Erasmus Exchange Program / 1 Semester

Grade: 3.12 / 4.00 - Dean's Honor List Comprehensive Scholarship - Tuition fee exemption, free accommodation, monthly stipend