Merve Silahci

Angestellt, Chief Commercial Officer, Pripec

Düsseldorf, Germany

About me

Dynamic professional with 7+ years of expertise in customer experience, Voice of Customer (VoC) programs, sales, marketing, and digital transformation. Demonstrated success in driving international projects and fostering stakeholder relationships. Committed to leveraging data-driven insights to achieve business goals and elevate brand presence.

Timeline

Professional experience for Merve Silahci

  • Current 1 year and 7 months, since Aug 2022

    Chief Commercial Officer

    Pripec
  • 1 year and 4 months, Apr 2021 - Jul 2022

    Customer-Centric Transformation Consultant

    Merve Silahci Consultancy Services

  • 1 year and 1 month, Mar 2020 - Mar 2021

    Co-Founder & Strategy Lead

    Entrepreneurial Venture

  • 11 months, Apr 2019 - Feb 2020

    Chief of Staff, Digital Technology

    E.ON
  • 2 years and 10 months, Jun 2016 - Mar 2019

    International Customer Experience Manager

    E.ON
  • 2 years and 1 month, May 2014 - May 2016

    Customer Experience Process Leader, Enerjisa

    E.ON
  • 1 year and 4 months, Jan 2013 - Apr 2014

    Digital Marketing Consultant

    iEngaged

  • 1 year, Jan 2011 - Dec 2011

    Marketing Specialist

    Ortopro Orthopaedics

  • 1 year, Jan 2010 - Dec 2010

    Supply Chain Specialist

    Ortopro Orthopaedics

    • Initiated and led the Inventory Optimization Project that improved performance by +20% delivering country-wide inventory analysis and execution of recycle strategy for idle stock • Implemented the Supply Chain Forecasting System delivering automated forecast model reporting, resulted in increased accuracy by +18% for imported goods and production orders

  • 1 year, Jan 2009 - Dec 2009

    ERP Consultant - Supply Chain

    Oracle

    • ERP implementation of client’s processes through functional design, setup and configuration. Performed root cause analysis for frequently occurring issues and provided permanent fix working with technical consultants

Educational background for Merve Silahci

  • 1 year, Jan 2012 - Dec 2012

    Business Administration and Marketing

    University of California, Berkeley

  • 3 years and 10 months, Sep 2004 - Jun 2008

    Baccalauréat Français

    Lycée Saint Joseph

  • 3 years and 10 months, Sep 2004 - Jun 2008

    Industrial Engineering

    Istanbul Ticaret University

Languages

  • English

    First language

  • Turkish

    First language

  • French

    Fluent

  • German

    Intermediate

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