Michael Cheng
Looking for a different Michael Cheng?
Skills
Timeline
Professional experience for Michael Cheng
- Current 15 years and 5 months, since Feb 2010
Above the mist, in the cloud, over the edge!
Lanner Electronics Inc.
Product Planning
- 3 years and 2 months, Jan 2006 - Feb 2009
Senior Technical Account Manager
Primerone International Inc.
• International inside/outside sales and logistics for PC peripheral products and Dell PC accounts
- 5 months, Jul 2005 - Nov 2005
Elite Special Project Associate
Southwest Doctors Inc.
• Initiate, create, and invent cost effective resource systems for customer service department • Create SOP for customer service department • Train customer service department consultants with better CS standard • Train customer service department consultants’ communication skill enhancement among physicians and patients
- 2 years and 1 month, Nov 2003 - Nov 2005
Senior Component Product Manager
FIC
• Maintain and supervise HP account as ODM for HP USA and HP France • Provide all around support for Czech and China FIC factories • Responsible for providing timely global solutions to HP and multiple international clients • Negotiate with global customers regarding product SKU and technical inquiries in timely matter • Provide superb customer service and all around support • PIC/PM of major accounts such as HP, NEC, Gateway, Maxdata, Time Computers, Microcenter, and Sotec
- 2 years, Jun 2001 - May 2003
General Office Manager
Games-Internet.com Inc.
Educational background for Michael Cheng
- 1 year and 10 months, Aug 1998 - May 2000
Psychology
University of Houston
- 3 years and 10 months, Aug 1994 - May 1998
Nursing/Computer Information System
Baylor University
Languages
mandarin
First language
taiwanese
First language
english
First language
french
Basic
spanish
Intermediate
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