Michael Morsnowski
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Michael Morsnowski
- Current 4 years and 3 months, since Mar 2022
IT Service Manager / Change Manager
confidential
- 1 year and 5 months, Feb 2020 - Jun 2021
sabatical - care giver
family
- 1 year and 5 months, Oct 2018 - Feb 2020
Group Support Manager
Hoist Finance
- 3 years and 4 months, Jul 2015 - Oct 2018
IT Service Manager / Change Management
Bombardier Transportation
Change Management Owner for Group IS. Stand-in operations manager for 1.5 years.
- 2 years, Jul 2012 - Jun 2014
Regional Service Manager
HCL
- 1 year and 9 months, Oct 2010 - Jun 2012
Team Manager
HP
- 3 months, Aug 2010 - Oct 2010
Technical Account Manager
PC-Ware / Comparex
- 1 year and 1 month, Jun 2009 - Jun 2010
Team Lead Application Support EMEA
Epsilon
- 2 years and 10 months, Oct 2005 - Jul 2008
Technical Manager / Service Delivery
Dell
Management of a team of high level SAN experts and client relationship management. Service delievery including management of major technical excalations
- 2 years and 6 months, Apr 2003 - Sep 2005
Implementation consultant
HP
Implement international outsourcing deals. Project management for infrastructure projects, action request systems and service desks. International travel and presentation up to board (Singapore, Shanghai, Detroit, Helsinki, Triest and others). Manage matrix teams of assigned technical experts (e.g. DB, networking and telecoms). Manage new teams in the start-up phase.
- 1 year and 5 months, Dec 2001 - Apr 2003
Technical Lead
Compaq
Enterprise and exchange admin for a network spanning 30 countries and 60+ sites. Manage all technical aspects of international outsourcing deal from the service desk point of view. Attend regular change meetings and ensure all pending changes are communicated within the service structure. Prepare and give training to service desk technicians of all levels.
- 4 years and 10 months, Mar 1997 - Dec 2001
Service lead / project engineer
Buehler Montec
Provide field service and project guidance. Onsite troubleshooting install & repair of measurement systems, sales & software support. Supervise group of 4 service personnel. Attend major exhibitions to assess feasibility of customer projects.
Ausbildung von Michael Morsnowski
- Current 17 years and 1 month, since May 2009
Master of Business Administration
Open University
Information technology
- 1992 - 1995
Kaufmann im Groß- und Außenhandel
Berufskolleg Kaufmannsschule der Stadt Krefeld
Whole sale and foreign trade
- 1986 - 1991
Elektroinstallateur
Berufskolleg Uerdingen
electrical engineering
Sprachen
German
English
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