Michal Marcinkiewicz

• Support execution of Process Roadmap and plans, including: Operations Support: • Root Cause Analysis: Accountable and Responsible to support operations in performing root cause analysis for process related issues. • E2E Transactional Issues: Responsible to support Operations in resolving level 1 transactional issues without dependencies • Driving effectiveness/efficiency improvement projects witihin F&CP tower

• coordination of the team, • task delegation, • active monitoring of daily work of payroll specialists, • active and expert support for payroll team members, • support for German HP employees (e-mail, phone queries), involvement in KPI reporting, • providing knowledge transfer, • monitoring of the process documentation accuracy, • planning of new employee education and assignment to the process groups, • change control file update

• processing payroll (simulations, salary calculations), • partnering to identify legal changes, • post payroll activities, • external customer queries support, • single-handedly taking over new processes from the Front Office (Germany), • integrating EDS payroll