Michelle Neumann

I work at the intersection of Business Psychology, Human-AI Interaction and AI product evaluation, focusing on how users interact with conversational AI systems and how trust, usability and adoption can be improved. At SpeechMind, I conduct mixed-method user research, analyse customer and stakeholder needs, and evaluate LLM-based systems through prompt evaluation, RAG testing and structured quality assessments. I translate research findings into actionable recommendations for AI product improvement, implem

Conducted an experimental bachelor’s thesis on the use of artificial intelligence in structured recruitment interviews in collaboration with Robert Bosch GmbH and the University of Tübingen. The study compared AI-assisted candidate evaluation with human recruiter assessment using behaviourally anchored rating scales (BARS). The analysis focused on psychometric quality criteria including objectivity, reliability, validity and potential bias to evaluate the opportunities and limitations of AI-supported perso

Worked as a working student in aptitude diagnostics at Robert Bosch GmbH’s People Acquisition Campus, supporting evidence-based personnel selection and assessment processes. Conducted job and requirements analyses, developed structured interview materials, work samples and role-play exercises, and applied aptitude-diagnostic methods in line with DIN 33430. Supported the optimisation of selection procedures through qualitative and quantitative data analysis, validation studies and structured assessment fram

Worked as an intensive care nurse at the Transplant Centre of Hannover Medical School, providing care for critically ill patients in a highly specialised university hospital environment. Collaborated with interdisciplinary medical teams, coordinated clinical workflows and managed clinical documentation under time-critical conditions. Developed a strong understanding of hospital operations, healthcare processes, patient safety standards and cross-functional collaboration in complex clinical settings.

Currently conducting my master’s thesis in collaboration with Fraunhofer FKIE, focusing on psychological factors and decision-making processes in the organisational adoption of artificial intelligence.