Miguel Luís

* Manages all Social Media Platforms * Assists with the Recruitment Process (Sourcing and Employer Branding) * Internal Communication Management * Hospitality, People Management, Digital and Marketing Trainer

* Digital Channels Management (Social Media, Website, e-Commerce) * Sponsorship Management (includes Equipments Sponsor Lacatoni) * Travel Procedures * Match Day Management

Supports the People and Culture Director on Culture, Employer Branding, Recruitment, Internal Communication & Internships.

To ensure that our company not only matches the competition but surpasses it we developed the Marketing Intelligence department. Increase Notoriety, Increase Sales, Increase Global Satisfaction is the challenge! Digital Customer Care Results 2016: More than 500 digital interactions | 110 evaluations on Facebook, 40 evaluations on Google MyBusiness | Less than 2 min response time on Facebook and Twitter.

My role was to develop all the strategic procedures and ensure a correct people management strategy. A company with over 250 workers and more than 100 years. To lead it's People Management Department is a challenge i welcomed with open arms.

I manage CEGOCs digital channels including Facebook, Twitter, Linkedin, Google+ and YouTube.

Dirigia o Gabinete de RH, na sua vertente administrativa e estratégica; Dirigia o Gabinete de Incubação de Empresas, apoiando empreendedores tecnológicos na concepção dos seus Planos de Negócio; Recebia as delegações internacionais.

Redigiu o SIQAS da PT Compras, tendo elaborado o procedimento de gestão de fornecedores do Grupo PT; Efectuou a gestão da Mesa Internacional de Compras que controlava as compras corporativas da VIVO e da Meditelecom, em parceria com a Telefónica, num processo totalmente efectuado em castelhano.

Efectuou centenas de entrevistas de recrutamento para mais de 20 cargos distintos; Efectuou a descrição funcional da função recepcionista.