Miriam Schmalen

ist nur teilweise verfügbar.

Angestellt, Senior Service Design Consultant, Plan.Net Gruppe

Köln, Germany

Skills

Service Design
Research
Customer Insights
Journey Mapping
Touchpoint Management
Visuelle Kommunikation
Informationsarchitektur
Strategic Business Consulting
Customer Experience Design
Benchmarking
Methodenvermittlung
Facilitator

Timeline

Professional experience for Miriam Schmalen

  • Current 2 years and 8 months, since Nov 2021

    Senior Service Design Consultant

    Plan.Net Gruppe

  • 3 years and 6 months, May 2018 - Oct 2021

    Senior Service Designer & Experience Strategist

    Cocomore AG

    Solving business problems from the customer’s perspective.

  • 1 year, Aug 2017 - Jul 2018

    Head of Brand Experience

    INNOVATION RADICALS

    Lead Re-Branding and Marketing Strategies

  • 1 year and 4 months, Jan 2017 - Apr 2018

    Strategic Design Consultant

    40° GmbH - Labor für Innovation

    User Experience & Service Design · Visuelle Kommunikation & Storytelling · Kreativ-Methodik und Ideenentwicklung · Design Thinking

  • 1 year, Mar 2015 - Feb 2016

    Service Designer

    Design Terminál Budapest

    Research, Development & Implementation of a Social-Service Platform

  • 4 years and 4 months, Sep 2006 - Dec 2010

    Visual Designer

    Egmont Verlag

Educational background for Miriam Schmalen

  • 1 year and 1 month, Aug 2016 - Aug 2017

    Service Design

    KISD - Köln international School of Design

  • 1 year and 8 months, Mar 2016 - Oct 2017

    Design Management

    Hochschule Niederrhein (Dual zur KISD)

  • 1 year and 1 month, Aug 2014 - Aug 2015

    Service Design

    Austauschjahr an der Moholy-Nagy-Universität für Gestaltung, Budapest

  • 4 years and 6 months, Sep 2011 - Feb 2016

    Kommunikationsdesign

    FH Aachen

Languages

  • German

    First language

  • English

    Fluent

  • French

    Basic

Interests

Kunst & Design
Psychologie
neue Wege des Denken

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