Dipl.-Ing. Mirko Staffieri

• process engineering weighing, dosing and pneumatic conveying • define flow diagrams and isometries (PID, PFD) • dimensioning process, physical characteristics and instrumentation • establish parts list using SAP system (BOM) • Plant Layout 2D, 3D and constructive drawings (Solidworks, Autocad) • Project management, coordination of FAT and support during SAT • issue CE declaration of conformity, risk analysis • contract documentation • ensure on time delivery

• create customer presentations and technical clarification meetings • generate technical and commercial quotations • hold kick-off meeting with customers • generate all project relevant design documents • plan, coordinate and manage the different phase of the project with design office, purchasing, manufacturing and external suppliers • close out project according to KPI ensuring on time delivery and according to customer specification. • carry out post project cost and profitability analysis

• propose a solution to meet the customer needs • prepare the necessary dimension, process, and physical valve characteristics calculations • preparation of quotations • plan, coordinate and manage the different phase of the project with design office, purchasing, manufacturing and external suppliers • manage the necessary documentation • hold negotiation and kick-off meeting with customers • ensure on time delivery • carry out post project cost and profitability analysis

Work closely with the sales and project engineers • Prepare the necessary dimension, process, and physical valve characteristics calculations • Establish a parts list using the SchuF state of art company ERP system • Create design drawings • Analyse part or valve deficiencies and contribute to the companies Quality Improvement Program • Propose improvements to existing valve designs • Work on International design projects as required

3D modelling parametrical CAD course and Autocad 2D-3D course,

• Prepare a technical and commercial solution in response to the customer specifications • Hold negotiation and kick-off meeting with customer • Edit constructive plans to improve our productive resources • Organize “Fruit Logistic 2012” International Show in Berlin. Advertising, contact person and logistic responsible in Berlin • Monitor, research and develop new potential customers

• Provide telephone service support to guests • Exceed or meet personal sales targets while demonstrating a solid customer focus. • Initiate and leverage sales opportunities with the existing and prospective customers while developing and maintaining key clients. • Develop strong product knowledge as well as customer knowledge. • Estimat customers on quotes quickly and accurately.

• Provide telephone and email customer service support to buyers based in Italy, UK and Ireland • Liaise with other departments to resolve customer issues • General administration relating to customers orders and damaged goods • Handle IT Primary, IT Charge Enquiries, IT/UK Invoices B2B-B2C inquiries • Additional duties: Provide training for Italian invoices, mentoring, coaching. Lead the Italian invoices group

Mechanical Constructions