Mohammad Shahid Ullah

Managed broad range of installation, upgrade, rollout and troubleshooting for windows & Linux based OS / User administration with setup and maintaining account / Verify that peripherals are working properly / Monitor network communication / Implement the policies for the use of the computer system and network / Setup security policies for users / Documentation in form of internal R & D / Password and identity management for groups and individual / Proactive use of Active Directory (AD) server and clients.

Managed a broad range of installation, upgrade, rollout and troubleshooting for Windows & Linux-based OS, Cisco Switching & Routing, User administration with setup and maintaining account of Active Directory (AD), Password and identity management for groups and individuals, Ensuring the IT peripherals are working properly, Quick arrangement of repair for hardware in the occasion of hardware failure, Monitor system performance, Create a backup and recovery policy, Monitor network communication.

Greetings customers / Be involved in stock control and management, assisting shoppers to find the goods and products they are looking for / Being responsible for processing cash and card payments / Answering queries from customers / Giving advice and guidance on product selection to customers / Dealing with customer refunds and Keeping the store tidy and clean, Attaching price tags to merchandise on the shop floor.

Network and system (Laptop and Desktop) support / Expanding Network with Access Point (AP) and structured cable network / Install Wireless LAN (Wi-Fi), ERP Implementation, Manage Network print server, anti-virus Server / Hardware and software maintenance deploy with company polices, File sharing and security issues / Support EDGE and GPRS modem / Lookup MS Outlook 2003 MS Office e-mail support / Network IP distributed for Individual Department.

Networking / Telecommunication / Data Communication / Artificial intelligence