Muhammad Iqtada Kamal

is looking for a new team member.

Angestellt, Senior Information Technology Engineer, Almalomat Center
Dubai, United Arab Emirates

Skills

Windows Server
Active Directory
Windows
Technical Support
Avaya
Kaspersky Antivirus
Group Policy Object
Customer service
Micosoft Outlook
MS Office
Troubleshooting
Ticketsystem
Wireless Access Point
IT Operations
CPanel
Time Management
Backup/Restore
Linux
Microsoft
SharePoint
Outlook
Microsoft Access
MS OneNote
Microsoft Azure
Exchange
Help desk
Computer Networks
Firewall
Infrastructure
DHCP
Networking
LAN
WAN
Veeam Backup & Replication
Data recovery
IT Infrastructure
Security
Data Centre
Server
Backup
Customer care
WLAN
Server Administration
VPN
Monitoring
Cisco
Switching
System monitoring
VMware
IT support
Fortinet
DNS
Hardware
IT Security
Microsoft 365
office 365
Leadership
punctual
Reliability
Team work
Communication skills
Commitment
Flexibility

Timeline

Professional experience for Muhammad Iqtada Kamal

  • Current 5 years and 8 months, since Sep 2020

    Senior Information Technology Engineer

    Almalomat Center

    • Managed and configured data networks, CCTV systems, access control systems, public addressing systems, cPanel, and Kaspersky antivirus. • Managing backups and recovery of routers, switches, firewalls, Avaya, and Active Directory. • Managing Active Directory, file sharing, rights management, and group policy. • Configuring all types of printers, scanners, barcodes, POS machines, Card biometric readers, CCTV, projectors, and Windows.

  • 6 months, Dec 2019 - May 2020

    IT Operation Engineer

    Silk Bank

    • Monitoring the operation of various servers, host systems, and network components. • Monitoring of ATM transactions all over Pakistan through Phoenix. • Monitoring and identifying faults of ATMs in Pakistan. • Initiate and execute the COB (Close of Business). • Reset Card Pro and Card Portal through the core banking application (a credit card application of the bank). • Coordinates with branches and banking support staff for the resolution of transaction issues during online and offline mode.

  • 1 year and 1 month, Nov 2018 - Nov 2019

    IT Support Engineer

    Silk Bank

    • Diagnosing and solving hardware/software faults. • Installs configure and support operating systems, i.e., Windows XP, 7, 8, and 10. • Installs configures and supports desktops, laptops, and miscellaneous peripheral hardware. • Manage the entire active directory. • Working on Office 365, Microsoft Exchange admin center. • Resolve customer issues on the ServiceNow ticketing system. • Gathered system information and created professional reports.

Languages

  • German

    B1-B2 (Good)

  • English

    C2 (Expert / native speaker)

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