Muhammad Mizanur Rahman
Angestellt, Customer Service Officer, Nittay Bazar
Narsingdi, Bangladesch
Werdegang
Berufserfahrung von Muhammad Mizanur Rahman
Bis heute 3 Jahre, seit Juli 2021
Customer Service Officer
Nittay Bazar
• Answer phone, email, and face-to-face customer enquiries • Create and maintain reports on customer interactions • Attend weekly team meetings • Update customer records in our system, including notes about conversations and outcomes • Participate in team-building activities • Develop customer rapport • Encourage customers to complete satisfaction surveys • Make recommendations to managers to improve customer experience