Muhammad Mubashir Ali Khan

Angestellt, System support officer, Faysal Bank Limited
Karachi, Pakistan

Skills

IT
Information Technology (IT) Support
Networking
Telecommunications
Blockchain technology
Solidity
System Administration
Information technology
IT support
Customer Support
Management
Ticketsystem
PC
Technology
Application Support
Customer inquiries
Hardware
Administration
Active Directory
System Integration
Linux
Project Management
Windows
Server
MS Office
Computer Networks
IT Infrastructure Library
Application
Windows Server
Service Desk
Troubleshooting
LAN
Error analysis
Configuration Management
End user
Remote Support
Computer Science
Microsoft
Help desk
Cloud Computing
Support
Infrastructure

Timeline

Professional experience for Muhammad Mubashir Ali Khan

  • Current 3 years and 8 months, since Sep 2022

    System support officer

    Faysal Bank Limited

    Install, configure, and maintain computer hardware, operating systems, and applications to ensure optimal performance. Monitor and maintain IT systems and networks, addressing potential issues proactively. Provide technical support to staff Support the deployment of new applications and ensure seamless integration with existing systems. Prioritize tasks and respond promptly to technical issues, managing multiple cases simultaneously.

  • Current 5 years and 5 months, since Dec 2020

    Resident Engineer

    Business Computing International

    Delivering service and support to end-users using automated call distribution phone software. - Interacting with customers to provide information in response to inquiries and requests. - Gathering customer information and diagnosing technical hardware and software issues. - Resolving internet connectivity, email client, CATV, and other related issues.

  • Current 7 years, since May 2019

    Resident-Engineer

    Business Computing

    - Building, configuring, patching, upgrading, and troubleshooting of physical and virtual Linux and Windows servers. - Investigating and resolving user-reported PC problems and application issues. - Supporting users in the use of computer equipment through training and advice. - Installing, configuring, and deploying new PCs and servers.

Educational background for Muhammad Mubashir Ali Khan

  • Current 3 years and 1 month, since Apr 2023

    Computer Science

    Sindh Madrasatul Islam

  • Current 11 years and 2 months, since Mar 2015

    Telecommunications engineering

    Dawood University of Engineering and Technology

Languages

  • English

    B1-B2 (Good)

  • Urdu

    C2 (Expert / native speaker)

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