Muhammad Mubashir Ali Khan

Install, configure, and maintain computer hardware, operating systems, and applications to ensure optimal performance. Monitor and maintain IT systems and networks, addressing potential issues proactively. Provide technical support to staff Support the deployment of new applications and ensure seamless integration with existing systems. Prioritize tasks and respond promptly to technical issues, managing multiple cases simultaneously.

Delivering service and support to end-users using automated call distribution phone software. - Interacting with customers to provide information in response to inquiries and requests. - Gathering customer information and diagnosing technical hardware and software issues. - Resolving internet connectivity, email client, CATV, and other related issues.

- Building, configuring, patching, upgrading, and troubleshooting of physical and virtual Linux and Windows servers. - Investigating and resolving user-reported PC problems and application issues. - Supporting users in the use of computer equipment through training and advice. - Installing, configuring, and deploying new PCs and servers.