Muhammad Fahad

Continuously monitor network systems and infrastructure using network monitoring tools to identify and respond to network anomalies, outages, and performance issues Act as the first point of contact for network-related incidents and service requests, including responding to alerts and user-reported issues. Perform initial troubleshooting and escalate issues as required Diagnose and resolve common network issues such as connectivity problems, DNS errors, and basic hardware failures

Providing support for migration of domain controllers from server 2012 to 2019. Hardening of Windows and Linux machines with CIS Benchmark. Providing support for implementing Active Directory group policy. Customization of ISO for easy installation of windows 10 and windows 11. Providing support and installation of Kaspersky Endpoint Security applications to users. Applying patches using Manage Engine Endpoint Central in Test Environment. Installation and support for Linux machines to end users.

Endpoint Security: Working on Kaspersky security products including End Point Security, EDR Expert, Mail Gateway, KATA, Kaspersky Sandbox and Internet Security. Linux Administration: Proficient in installing various Linux distributions on virtualized environments and providing end-user support for Linux systems. Virtualization: Proficient in VMware technologies including vSphere, VCSA, and ESXi with hands-on experience. Disaster Recovery: Managing and creating backups in VEEAM backup and replication.