Muhammad Mari Ahmad

Fähigkeiten und Kenntnisse

Arabic
Bartending
Aviation Law
Cafeteria Management
Food and Beverage Management
Barista Training
Case Management Services
German
Leadership
Cash Handling
High Volume Staffing
Legal Education
Certified Quality Manager
Team Coordination
High-volume Recruiting
Criminal Law
Multilingual Communication
Hospitality Industry
Time Management
Operational Efficiency
Hospitality Management
Translation
Customer Satisfaction
Point of Sale (POS) Systems
Hospitality Service
Turkish
Customer Service
Problem Solving
International Clients
Decision-Making
الأغذية والمشروبات
Relocation
Interpersonal Communication
English
البيع بالتجزئة
Service Improvement
Latte Art
المبيعات
Service Quality
المشروبات الكحولية
Specialty Coffee
برنامج Bar

Werdegang

Berufserfahrung von Muhammad Mari Ahmad

  • 2 Jahre und 6 Monate, März 2023 - Aug. 2025

    مشرف ورديات

    Starbucks

    barista ,coffee sommelier , barista trainer, shift supervisor

  • 2023 - 2025

    Retail Trainer

    Starbucks – Germany

    • Led shift operations in a high-volume specialty coffee store ensuring smooth workflow and premium service standards • Supervised and trained new baristas on beverage quality, customer engagement, and operational procedures • Maintained speed of service and customer satisfaction during peak hours • Managed opening/closing procedures, cash handling, and POS systems • Supported inventory control, hygiene compliance, and team coordination • Contributed to improving store efficiency and guest experience

  • 2 Jahre und 9 Monate, Apr. 2018 - Dez. 2020

    مترجم

    SOLIDARITYNOW

    Translator and social worker

  • 2018 - 2020

    Translator

    Solidarity Now NGO -Greece

    Provided Arabic, Turkish, and English translation for clients and staff. Assisted in communication between international clients and service teams. Supported case management and administrative tasks. Developed strong multicultural communication and interpersonal skills.

  • 2 Jahre und 8 Monate, März 2016 - Okt. 2018

    Restaurant Floor Manager

    HOTEL GOLD MAJESTY

    Floor manager restaurant, barista and bartender

  • 2016 - 2018

    Service Supervisor

    Gold Majesty Hotel – Turkey

    • Supervised café and hospitality service quality in a hotel environment • Trained barista staff on coffee preparation and guest service standards • Ensured compliance with food safety, hygiene, and quality control procedures • Supported team coordination during high-traffic service periods • Evaluated service performance and recommended operational improvements • Maintained high guest satisfaction through consistent service monitoring

Ausbildung von Muhammad Mari Ahmad

  • 4 Jahre und 5 Monate, Juni 2009 - Okt. 2013

    Bachelor of Laws - LLB

    Alfurat University, Syria

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