Muhammad Mari Ahmad

barista ,coffee sommelier , barista trainer, shift supervisor

• Led shift operations in a high-volume specialty coffee store ensuring smooth workflow and premium service standards • Supervised and trained new baristas on beverage quality, customer engagement, and operational procedures • Maintained speed of service and customer satisfaction during peak hours • Managed opening/closing procedures, cash handling, and POS systems • Supported inventory control, hygiene compliance, and team coordination • Contributed to improving store efficiency and guest experience

Translator and social worker

Provided Arabic, Turkish, and English translation for clients and staff. Assisted in communication between international clients and service teams. Supported case management and administrative tasks. Developed strong multicultural communication and interpersonal skills.

Floor manager restaurant, barista and bartender

• Supervised café and hospitality service quality in a hotel environment • Trained barista staff on coffee preparation and guest service standards • Ensured compliance with food safety, hygiene, and quality control procedures • Supported team coordination during high-traffic service periods • Evaluated service performance and recommended operational improvements • Maintained high guest satisfaction through consistent service monitoring