Nadine Mai

- Responsible for the EF High School Exchange Year Program in the French speaking part of Switzerland - Market increased by 35% in 2013 and by 50% in 2014 - Driving Sales, Developing and Implementing Marketing Activities - Partnership Building with Public Schools for Promotion and Marketing - Preparing 14-18 year old students to travel as exchange students abroad and Parents' Support - Building, Training and Managing an Alumni Network - Costumer Service and Complaint Management (French and German)

- Multilingual Sales and Promotion (French, German, Spanish) - Trip Planning and Logistics : course, accomodation, visa, flight - Customer Account Management - Partnership Relations - Complaint Management

- Organization of Incoming VIP Services: incentives, conferences and meetings - On-hold Trip Planning, Logistics: Hospitality, Accommodation and Excursion - Sight Inspections and Quality Control

- In Oxford, Torquay and Malta - Students Supervision (13 to 17 years old) for several summer jobs (from 4 to 6 weeks period time) - Organisation of Excursions and Activities - Host Family and Language Course Management

- Customer Account Management - Reservation Management - Excursion Sales and Promotion of the Region Manuel Antonio - Customer Services

- Excursions and Activities Planning for the Students - Hotel and Accommodation Management - Logistics of the School

E-Business, International Marketing, Economics Relations, International Business & Trade

Marketing, Finances, Economics of Tourism, Management, Communication