Nadine Mai

Angestellt, Hotels Account Manager Switzerland, Booking.com
Zurich, Switzerland

Fähigkeiten und Kenntnisse

Sales Management
Event Management
Project Management
Marketing Communications
strong team worker
Negotiation
Social Media
Marketing Strategy
Tourism
Customer Service
Complaint Management
Event Planning
Microsoft Office
Time Management
Hospitality
Market Analysis
Direct Sales
Telemarketing
Leadership
Employee Training
Online Marketing
Team Management

Werdegang

Berufserfahrung von Nadine Mai

  • Current 11 years and 1 month, since May 2015

    Hotels Account Manager Switzerland

    Booking.com
  • 2 years and 1 month, Oct 2012 - Oct 2014

    Regional Manager

    EF Education AG

    - Responsible for the EF High School Exchange Year Program in the French speaking part of Switzerland - Market increased by 35% in 2013 and by 50% in 2014 - Driving Sales, Developing and Implementing Marketing Activities - Partnership Building with Public Schools for Promotion and Marketing - Preparing 14-18 year old students to travel as exchange students abroad and Parents' Support - Building, Training and Managing an Alumni Network - Costumer Service and Complaint Management (French and German)

  • 1 year and 1 month, Sep 2009 - Sep 2010

    Language Travel Consultant

    ESL Education SA

    - Multilingual Sales and Promotion (French, German, Spanish) - Trip Planning and Logistics : course, accomodation, visa, flight - Customer Account Management - Partnership Relations - Complaint Management

  • 7 months, Jan 2009 - Jul 2009

    Assistant Key Account Manager

    Delta Travel Amsterdam

    - Organization of Incoming VIP Services: incentives, conferences and meetings - On-hold Trip Planning, Logistics: Hospitality, Accommodation and Excursion - Sight Inspections and Quality Control

  • 2 years and 2 months, Jul 2006 - Aug 2008

    Language Travel Group Leader

    EF Education First

    - In Oxford, Torquay and Malta - Students Supervision (13 to 17 years old) for several summer jobs (from 4 to 6 weeks period time) - Organisation of Excursions and Activities - Host Family and Language Course Management

  • 7 months, Jul 2007 - Jan 2008

    Receptionist

    Hotel Karahe

    - Customer Account Management - Reservation Management - Excursion Sales and Promotion of the Region Manuel Antonio - Customer Services

  • 7 months, Jan 2007 - Jul 2007

    Travel Agent

    COSI Spanish Institute

    - Excursions and Activities Planning for the Students - Hotel and Accommodation Management - Logistics of the School

Ausbildung von Nadine Mai

  • 10 months, Sep 2008 - Jun 2009

    International Business Management

    Hogeschool Zeeland, University of Applied Science

    E-Business, International Marketing, Economics Relations, International Business & Trade

  • 2 years and 10 months, Sep 2005 - Jun 2008

    Tourism Management

    HES-SO, University of Applied Science, Sierre

    Marketing, Finances, Economics of Tourism, Management, Communication

  • 10 months, Sep 2001 - Jun 2002

    Skyline High School, Longmont (CO)

  • 4 years and 11 months, Sep 1999 - Jul 2004

    Emphasis in Spanish and Sports

    Collège Ste-Croix, Fribourg

Sprachen

  • English

    C1 (Fließend)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • French

    C2 (Verhandlungssicher / Muttersprachlich)

  • Spanish

    C1 (Fließend)

  • Italian

    A1-A2 (Grundkenntnisse)

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