Raisa Nicold

Oversight of KPIs including Fill Rate, On-Time Delivery, OTIF, Returns, and Phasing. Monitoring and tracking of promotional order deliveries, issuance and tracking of personal sales and dotation, as well as credit notes, appointment scheduling, mass date alignment, compilation of

Coordination of next-day delivery details and exceptional orders requested directly for the sales department. Oversight of order entry, volume validation, and appointment scheduling. Responsible for new business client development and attending client meetings. Monitoring orders through transportation meetings and planning strategy. Weekly incident reporting to assess opportunities in the commercial and transportation area.