Nathan Reid

Building and maintaining strong customer relationships. Driving sales and finding new avenues to increase profit potential. Creating and implementing new processes to maximise company profits. Selling of products and services to new and existing customers. Analysing data through dashboards on Salesforce and Tableau, for my own statistics and the companies.

Providing a helpful service to customers and restaurant partners through phone, email and online chat. Addressing issues and coming to a solution as quickly and efficiently as possible. Creating cases for other departments through Salesforce. Posting on social media to improve customer interaction and deal with complaints. Showing my hard work, organisational skills, professional manner was awarded with my promotion to sales within 9 months.

Installation and testing, trained and licensed with NBN Co. - Asbestos awareness, Apply First Aid undertaken. Cable splicing and OTDR experience. Managing a team of three. Delegating work and ensuring targets and timescales were met. Testing and inspecting after installations, rectifying any problems.

Managing a team of 3 working on Installation and testing of the NBN networking and around Darwin. Trained and licensed with NBN Co. - Asbestos awareness, Apply First Aid undertaken. Contractor was IGSM

Self employed electrician, working alongside contractors such as: FHM, Wates, Himley's, Dodds and Future install. Domestic and industrial properties. 1st fix in a team of 4, 2nd fix and testing on my own after other trades had completed their work.

The start of my career in the electrical trade consisted of one day of college per week and four days on site learning and assisting electricians in their day to day duties. 1st fix, 2nd fix. Testing and fault finding in domestic council properties across Wolverhampton and parts of Birmingham.