Nicola Naaman

- Managed full-service of critical Operating Theatre equipment including Surgical Towers and OT Lights for Stryker, Karl Storz, Olympus, Drager, and Trumpf across premier hospital accounts. - Performed diagnosis and repair of physiotherapy and rehabilitation units (Enraf-Nonius, BTL). - Executed installation, calibration, and Planned Preventive Maintenance (PPM) protocols ensuring full compliance with international standards. - Conducted electrical safety testing using ESA analysers (Fluke, Rigel).

- Performed regular calibration and alignment of Laser systems, along with service of medical devices, ensuring precise operation and compliance with safety standards. - Provided technical troubleshooting and first-line maintenance support for energy-based aesthetic systems, enhancing reliability and customer satisfaction. - Conducted equipment demonstrations, technical presentations, and hands-on training for clinical staff to maximise effective usage of slimming and RF-based devices.

- Installed, configured, and calibrated advanced medical equipment for plastic surgery applications, including Solta (Vaser, Fraxel, Thermage), Renuvion, and FAGA systems. - Conducted preventive and corrective maintenance (PPM, EST) to ensure optimal equipment performance and compliance with safety standards. - Delivered in-service training for clinical staff and surgeons, ensuring proper operation and maximising equipment utilisation.

- Supervised the service department with hands-on expertise in laser-based aesthetic devices including Alexandrite, Nd:YAG, and CO2 systems used in dermatology and aesthetic treatments. - Mentored and guided junior engineers by sharing laser technology knowledge, clinical applications, while supporting in technical and sales-related activities. - Oversaw maintenance, troubleshooting, and repair procedures performed by field service engineers to ensure compliance with safety and quality standards.